Enterprise Core Customer Success Manager - Remote
Requirements
• Strong bias for action, the ability to think big, with insistence on high standards. • Ability to thrive in an unstructured, dynamic, and change-heavy environment. • Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below.
Responsibilities
• Be on the front lines to ensure our largest customers increase the safety, efficiency, and sustainability of their operations by translating deep knowledge of the Samsara platform into strategic results across diverse industries like construction, transportation, and many more. • Drives business transformation by leading strategic customer engagements to deeply understand current operations, proactively recommending workflow transformations and architecting joint success plans that define the metrics and timelines necessary to remove barriers and deliver business value. • Orchestrates executive business reviews for our most complex partnerships, leading the narrative with our customer’s decision-makers to anticipate future operational risks and align multi-year business transformations with Samsara’s long-term roadmap. • Influences internal roadmaps across Product, Finance, and Support to drive mission-critical customer initiatives. • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Benefits
• $97,877.50—$131,600 USD • At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. • Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. • Flexible Working • Flexible Working • At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. • Belonging at Samsara
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
