Manager, Customer Success - EMEA
RemoteSeniorEMEACybersecurityCustomer Success ManagerCustomer SuccessTeam ManagementAccount Management
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Responsibilities
- 5+ years of experience leading customer-facing teams, preferably in Customer Success or Account Management
- A passion for team development, including the ability to define onboarding and ongoing enablement programs that result in career growth for your team
- Experience managing customers at scale with complex product requirements and multiple levels of stakeholders
- A proven track record of establishing executive-level relationships, navigating issues and escalations and balancing the needs of both the customer and the business
- Strong critical thinking and clear communication skills
- Demonstrate a history of making decisions using frameworks and backed by data
- Thrive in a fast-paced environment and can effectively lead teams through change
- Have a deep curiosity about emerging technologies and an enthusiasm for cybersecurity
- A natural affinity for problem-solving, and an enthusiasm for making a large impact early on at a start-up
- Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact
- What you can expect as a Vanta’n:
- Industry-competitive salary and equity
- 100% covered medical, dental, and vision benefits with dependents coverage
- 16 weeks paid Parental Leave for all new parents Health & wellness stipend
- Remote workspace, internet, and mobile phone stipend
- Commuter benefits for team members who attend the office
- Pension matching
- 25 days of Annual Leave per year and unlimited sick time
- 8 company-paid holidays
- Virtual team building activities, lunch and learns, and other company-wide events!
- Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney
Benefits
- 100% covered medical, dental, and vision benefits with dependents coverage
- 16 weeks paid Parental Leave for all new parents Health & wellness stipend
- Remote workspace, internet, and mobile phone stipend
- Commuter benefits for team members who attend the office
- Pension matching
- 25 days of Annual Leave per year and unlimited sick time
- 8 company-paid holidays
- Virtual team building activities, lunch and learns, and other company-wide events!
- Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney
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