Ebury - Senior FX Product Manager - Hedging Conversion
Requirements
• 4+ years of product management experience, including at least one role owning conversion, adoption or engagement outcomes end-to-end • Strong analytics and experimentation skills — funnel analysis, cohort and retention analysis, designing and interpreting A/B tests • Experience designing lifecycle journeys or triggered workflows, and the messaging that carries them • Fluent English (daily collaboration with global commercial, tech and Legal/Compliance/Risk stakeholders) • Familiarity with foreign exchange, hedging or other asset classes • Experience in fintech or regulated financial products • Experience building internal or advisor-facing tooling alongside client-facing product • Localisation awareness • Core Capabilities • Strong Product Fundamentals — breaks down ambiguous problems into clear product opportunities; comfortable working across UX, data and operations; focused on outcomes, not just delivery.
Responsibilities
• You will own the end-to-end conversion journey into hedging, backed by a dedicated squad of developers, including: • Journeys & Lifecycle Workflows • The path from spot client → Hedge-active → policy client, and every drop-off point along it • Guided, staged journeys rather than one-off prompts: the right message, to the right client, at the moment their exposure is real to them • Triggered workflows off real events, a new currency pair, a large invoice, a rate move against them, a forward maturing • Understanding what separates the clients who convert from the ones who don't, and building for the difference • Decision Tools for Clients • Showing a client what their international business is actually exposed to, in their own numbers and their own currencies • Exposure views, scenario and impact modelling, MTM and forward comparisons a finance lead can act on without training • Turning "should I hedge?" into a question the client can answer for themselves, with confidence • Balancing honesty about risk against simplicity of decision, the goal is a well-made decision, not a sold one • Tooling for CPMs • Tooling for CPMs • Giving CPMs a portfolio-level view of client exposure, trades and performance, so they know who to talk to and what to say before the client asks • Surfacing the signals that make a conversation timely: unhedged exposure, changing trade patterns, policy lapses • Learning from the conversations that already convert clients, and productising them • Repeat Hedging & Policy • Turning a first hedge into a second and a third • Moving clients from ad-hoc trades onto a standing hedging policy they run every month • Statements, notifications and review moments that build the habit and prove the value after the fact • Experimentation & Measurement • A cadence of A/B tests across the journey, not a feature backlog • Reading results honestly, including the ones that kill your own ideas • Building the measurement so conversion, and what's driving it • What success looks like (12-18 months) • Spot-to-hedger conversion rate is measurably higher, and you can attribute the lift • A meaningful share of new hedgers convert through product journeys rather than a CPM conversation • CPMs work from exposure signals in a tool instead of instinct and spreadsheets, and cover more clients as a result • Clients can articulate their own FX exposure — and clients who hedge once come back without being called • More hedgers move onto hedging policies rather than trading ad hoc • Product — not people — becomes the primary driver of hedging conversion • What makes this role hard • You're changing behaviour, not shipping features. The instrument already exists and works; the reason more clients don't use it is understanding, trust and habit. • It's a two-sided problem. Clients and CPMs need different views of the same truth, and building for one badly makes the other worse but the CPMs must know what the client can see to have consultative conversations • The baseline isn't zero. There's an existing business and an existing way of converting clients, you have to improve on it without disrupting it. • Exposure is genuinely hard to model. Client data is incomplete, trade history is a proxy for intent, and being confidently wrong about someone's exposure destroys trust instantly. • You're helping non-experts make decisions with real financial consequences. Oversimplify and you mislead; don't simplify and nobody acts. • You'll navigate real-world complexity: regional and regulatory nuance, credit and margin implications, and client segments with genuinely different needs.
Benefits
• Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one. • annual discretionary bonus • Dedicated Mentorship: Learn directly from experienced managers who are invested in your success. • Dedicated Mentorship: • Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best. • Cutting-Edge Technology: • Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury. • Clear, Accelerated Career Progression: • Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized. • Dynamic & Supportive Culture: • Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits. • Central London Office: A fantastic location with excellent transport links. • Central • London • Office: A fantastic location with excellent transport links. • Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury! • You can also connect with me on LinkedIn - Fabienne Zigrit • Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally. • Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 2000+ Eburians across nearly 70 cities and we’re always looking to add to our team. • At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage. • The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars. • We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story. • Important Security Notice for Job Applicants:Ebury only accepts applications via official Ebury channels. We will only contact you from an @ebury.com domain. Always check the emails you receive from us, and note that we will never request payment for any part of the recruitment process. Stay safe and report suspicious activity.Notice to Recruitment Agencies and Search Firms:Ebury does not accept unsolicited resumes, CVs, or candidate profiles from recruitment agencies or search firms without signed written Ebury recruitment terms in place for a specific role. Any unsolicited applications will be considered the sole property of Ebury. Ebury will not be responsible or liable for any placement fees or costs associated with unagreed candidate submissions or subsequent hires.AI Transparency Statement:Ebury uses Artificial Intelligence (AI) and automated tools to help streamline certain parts of our recruitment process, however, these tools are strictly for administrative efficiency. All hiring decisions, including application reviews, shortlisting, and final selections are evaluated and conducted by human talent acquisition professionals and hiring managers. • Important Security Notice for Job Applicants: • @ebury.com • never • Notice to Recruitment Agencies and Search Firms: • AI Transparency Statement:
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