magnals - Director of Information Technology
Requirements
• 10+ years designing, supporting, deploying, and evolving technology platforms, infrastructure, and solutions • 5+ years managing diverse and rapidly evolving IT platforms and services • 5+ years of Microsoft platform management and administration, including Microsoft 365 • 5+ years managing technology teams in a diverse, geographically distributed business • Deep knowledge of the Microsoft stack — SharePoint, OneDrive, Teams, Power BI, and Office desktop and mobile applications • Experience supporting Microsoft 365 users in a distributed, highly mobile business • Experience building and maintaining secure, highly available cloud environments (Azure; AWS a plus) • A proven ability to translate business requirements into solution strategies in partnership with senior business leaders • Outstanding written and verbal communication, and a collaborative style with peer IT leaders • Bachelor's degree in Computer Information Sciences or a similar field, or equivalent experience • Microsoft 365 or other Microsoft certifications • A deep understanding of the Azure / Microsoft 365 security model and group and policy structures • Experience with Intune/EMS, Purview information protection, Defender, and Entra ID • Experience moving on-premises systems to the cloud (Azure; AWS a plus) • Experience with data security standards and regulations relevant to the legal industry • Experience in a legal or regulated business environment, including handling highly secure and confidential client data • ## Key Characteristics • Ability to multitask using time management skills such as prioritizing, organizing, tracking details, and meeting deadlines on multiple projects with varying completion dates. • Mature and self-motivated professional able to work in a fast-paced and constantly changing environment. • Collaborative problem solver and solution champion. • Strong sense of intellectual curiosity and interest in understanding business objectives and how technology can be leveraged. • Passionate about creative, cost-effective solutions to business problems and opportunities. • Active engagement in and understanding of the business — as a partner and collaborator with operational management. • Capability to work as an effective and collaborative member of a distributed IT leadership team. • A keen focus on customer satisfaction and high-quality service delivery, with strong interpersonal skills, responsiveness, and outstanding written and verbal communication skills.
Responsibilities
• Own the strategy, roadmap, and day-to-day operation of Microsoft 365 — Exchange Online, SharePoint, OneDrive, Teams, and other Applications — along with identity, security, and device management • Oversee the Azure cloud and core infrastructure that support Microsoft 365 and business-critical applications, working with our systems and cloud engineers • Partner with operations leadership to turn business needs into practical, cost-effective solutions • Work with the VP of IT and technology leadership to set priorities, policies, and standard operating procedures • Coordinate with the Information Security Officer to keep data secure and systems resilient • Manage relationships with IT vendors and partners, including Microsoft and managed service providers • Look for ways to add value, improve efficiency, and cut costs — including Microsoft 365 licensing and adoption • Develop and coach your team, and build standardized, documented, cross-trained ways of working • Keep end-user and technology support consistent across headquarters and our business units • Maintain accurate inventories of IT assets and licenses, and monitor compliance with regulatory and contractual requirements • Establish and maintain our disaster recovery and business continuity program for your areas of responsibility • ## Desired Background • The CTO and peer Technology leadership — for priorities, policies, and shared solutions • The Information Security Officer — for data security, resiliency, and compliance • Operations leadership and business units — for requirements and rollout • Your IT team and our vendors and partners — for delivery • Full-time, exempt • Travel to company locations as needed — up to 20% • Specific title flexible based on profile and experience
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