Myriad360 - Senior Director of Managed Services, Infrastructure - Advizex
Requirements
• Deep expertise in enterprise infrastructure technologies including VMware, Nutanix, VxRail, Dell PowerFlex, and enterprise storage platforms. • VMware, Nutanix, VxRail, Dell PowerFlex, and enterprise storage platforms • Proven experience leading large-scale infrastructure environments across hybrid and multi-cloud ecosystems. • large-scale infrastructure environments • Strong background in disaster recovery, replication technologies, and business continuity planning. • disaster recovery, replication technologies, and business continuity planning • Hands-on experience with consumption-based infrastructure models (HPE GreenLake, Dell APEX or similar). • consumption-based infrastructure models (HPE GreenLake, Dell APEX or similar) • Demonstrated ability to align infrastructure strategy with business and financial objectives. • Strong understanding of ITSM frameworks, operational processes, and managed services delivery models. • Experience in performance tuning, capacity planning, and large-scale infrastructure optimization. • Excellent executive communication skills with the ability to simplify complex technical concepts. • 15-20+ years of experience in enterprise infrastructure, with at least 10+ years in leadership roles, and at least 5+ years in people leadership roles showing increasing levels of seniority. • Prior experience in a Managed Services Provider (MSP) or consulting organization. • Prior experience leading and developing managers • Proven track record of growing a business with documented cases of close collaboration with sales executives • Expertise in hybrid cloud architectures integrating on-prem and public cloud platforms (Azure, AWS, GCP). • Experience building or scaling managed services portfolios and delivery frameworks. • Familiarity with automation and monitoring tools (e.g., LogicMonitor, ServiceNow, scripting frameworks). • Strong financial acumen related to infrastructure cost models and consumption-based services. • Prior experience building or turning around high-performance managed services teams • Prior experience implementing and scaling ITIL and LEAN process frameworks • As an Advizex employee, you will be eligible for the following benefits and perks: • Company-subsidized medical benefits • Dental and vision coverage offered • Flexible Work Arrangements • Retirement Savings Plans • Paid Long Term Disability • Basic Life Insurance offered • Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $175,000- $275,000 base salary, plus opportunities for bonus and/or commission. Compensation in other geographies may vary.
Responsibilities
• Strategic Leadership & Vision • Define and lead the enterprise infrastructure strategy and managed services delivery across storage, virtualization, HCI, compute, and disaster recovery. • Establish multi-year roadmaps aligned to hybrid cloud adoption, consumption-based infrastructure (GreenLake, APEX), and digital transformation initiatives. • Act as a trusted advisor to executive stakeholders (CIO, CTO) on infrastructure modernization and risk mitigation. • Architecture & Engineering Oversight • Oversee architecture and standardization of platforms including: • Enterprise storage (SAN, NAS, software-defined storage) • Virtualization (VMware, Nutanix, Hyper-V) • Hyperconverged infrastructure (VxRail, Nutanix, PowerFlex) • On-prem and hybrid compute environments • Govern platform lifecycle management, including upgrades, patching, and technology refresh strategies. • Hybrid & Consumption-Based Infrastructure • Lead adoption and optimization of HPE GreenLake and Dell APEX platforms for on-demand infrastructure consumption. • Drive hybrid compute models integrating on-prem infrastructure with Azure, AWS, and GCP. • Develop financial models focused on cost optimization, utilization, and OpEx-based infrastructure consumption. • Disaster Recovery, Replication & Resiliency • Own DR strategy, including replication architectures, failover design, and testing frameworks. • Ensure business continuity through standardized RTO/RPO targets and regular validation exercises. • Integrate DR planning into enterprise-wide risk and compliance strategies. • Service Delivery & Operational Excellence • Partner with Managed Services leadership to enhance delivery quality, scalability, and automation. • Establish KPIs, SLAs, and operational metrics across infrastructure services. • Drive continuous improvement in incident response, problem management, and capacity planning. • Client Engagement & Growth • Lead strategic client engagements, including assessments, roadmap development, and executive briefings. • Support pre-sales efforts with solutioning, proposals, and executive-level presentations. • Identify opportunities to expand managed services footprint and drive revenue growth. • Leadership & Team Development • Build, mentor, and lead high-performing teams of architects and engineers. • Establish centers of excellence for key technologies (storage, virtualization, HCI, DR). • Promote a culture of innovation, accountability, and continuous learning.
Benefits
• Dental and vision coverage offered • Flexible Work Arrangements • Retirement Savings Plans • Paid Long Term Disability • Basic Life Insurance offered • Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $175,000- $275,000 base salary, plus opportunities for bonus and/or commission. Compensation in other geographies may vary.
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