Attain Talent - Director, Business Systems & Solution Architecture (D365 F&O)

United States - Remote - Hybrid$155k - $155k3w ago

In Office Director NA Cybersecurity Cloud Computing Director of Engineering Governance Change Management Data Governance Accounts Receivable Team Leadership

Requirements

• 10+ years of progressive experience delivering and supporting enterprise business applications, including significant hands-on D365 F&O experience. • 5+ years in solution architecture, technical leadership, or business systems leadership roles. • Demonstrated expertise in D365 F&O Order to Cash processes and their integration with inventory, warehouse, transportation, accounts receivable, and general ledger processes. • Strong experience with D365 Advanced Warehouse Management and the Warehouse Management mobile app. • Experience designing and supporting enterprise integrations, APIs, data migration, batch processing, monitoring, and exception handling. • Plus: Ability to read and challenge functional and technical designs, understand extension patterns, and work effectively with X++, Azure, Power Platform, SQL, data entities, and integration technologies. • Proven ability to translate business requirements into practical solution architecture and lead delivery through implementation and production support. • Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, or a related field, or equivalent professional experience. • Experience in consumer products, wholesale distribution, retail, eCommerce, manufacturing, or a similarly complex order fulfillment environment. • Microsoft certifications related to D365 Finance, Supply Chain Management, Solution Architecture, Power Platform, or Azure. • Experience with analytics and data platforms such as Power BI or Microsoft Fabric. • Experience leading application modernization, platform consolidation, or major ERP transformation initiatives. • Working knowledge of IT governance, cybersecurity, audit controls, segregation of duties, and change management. • Leadership Profile • Hands-on leader who can move comfortably between executive discussions, process design, architecture decisions, and detailed problem solving. • Strong business acumen with the ability to understand operational priorities and challenge requirements constructively. • Clear, concise communicator who can explain complex technology decisions to technical and non-technical audiences. • Accountable, collaborative, pragmatic, and comfortable operating in a fast-moving environment with competing priorities. • Committed to scalable solutions, strong documentation, disciplined delivery, and measurable business outcomes. • Success Measures • Stable, secure, and well-supported business systems with clear ownership and effective operational controls. • Improved reliability and efficiency across Order to Cash, fulfillment, warehouse, and connected business processes. • Consistent solution architecture, reduced technical debt, and more predictable delivery across projects and enhancements. • Strong business stakeholder confidence, transparent prioritization, and timely resolution of critical issues. • A capable Business Systems team with clear standards, documentation, and accountability.

Responsibilities

• Hands-On Solution Leadership • Act as the lead solution architect and senior functional/technical contributor for D365 F&O and connected enterprise platforms. • Own solution design from requirements through architecture, configuration, development oversight, testing, deployment, stabilization, and support. • Provide hands-on leadership for complex production issues, root-cause analysis, process gaps, integration failures, and performance concerns. • Develop solution options, document tradeoffs, and recommend approaches aligned with business objectives, security, control requirements, and long-term supportability. • Review functional designs, technical designs, extensions, integrations, data models, and release plans to ensure architectural consistency and quality. • D365 F&O and Business Process Ownership • Provide deep leadership across the Order to Cash lifecycle, including customer setup, pricing, sales orders, inventory availability, fulfillment, shipping, invoicing, returns, credit processes, and related financial integration. • Guide solution design across D365 F&O business processes, with particular strength in supply chain, distribution, and order fulfillment. • Lead and support D365 Advanced Warehouse Management and the Warehouse Management mobile app, including inbound, outbound, picking, packing, replenishment, wave processing, work execution, and warehouse controls. • Partner with Finance, Supply Chain, Operations, Sales, eCommerce, and Customer Service to simplify processes and improve system adoption, data quality, and operational visibility. • Ensure configuration and customizations follow Microsoft best practices and minimize unnecessary technical debt. • Enterprise Architecture and Integration • Maintain the target architecture for business systems, including application boundaries, integration patterns, master data ownership, security, and support responsibilities. • Provide architectural oversight for integrations among D365 F&O, eCommerce, warehouse, EDI, product information, analytics, financial planning, HR, and other enterprise platforms. • Promote out of the box first, supportable integration patterns and appropriate use of Microsoft Azure, Power Platform, Dataverse, and related services. • Establish standards for solution documentation, environment management, release governance, monitoring, data migration, and production support. • Leadership and Delivery • Lead internal team members, implementation partners, consultants, and managed service providers while remaining directly engaged in solution delivery. • Build trusted relationships with business leaders and serve as an accountable point of contact for business systems priorities, risks, and decisions. • Manage the Business Systems roadmap, demand intake, prioritization, delivery commitments, vendor performance, budget inputs, and operational support. • Coach team members, strengthen functional and technical capabilities, and create clear ownership across applications and business processes. • Ensure solutions comply with cybersecurity, access control, audit, change management, and data governance requirements.