• Roll up your sleeves when the moment asks for it. You are comfortable wearing hats at various levels depending on what the team needs
• Own the Clinical Ops quarterly roadmap: translate company and clinical priorities into a plan and make progress visible to others on a predictable cadence
• Partner on "scaling the care model" projects and capacity-model support — validating and iterating on the assumptions behind clinic staffing and capacity planning
• Build and own the operational escalation playbook — covering on-call, scheduling, and other day-to-day operational fires — executed day to day by the Clinical Operations Specialist
• Help design clinical payroll processes as needed (the Specialist owns ongoing review and approval)
• Own licensing & credentialing prioritization
• Own the SOP library and the audit/review process, and keep cross-team training materials current — teams that do the work author their own SOP content
• Coordinate feature launches so clinic-facing changes land with clarity to staff
• Partner with Clinic leadership to recruit, hire, and retain strong clinical team members
• Compensation: $150,000 + standard equity
• Work location: Possible Health, Inc — CA, CO, IL, MA, MD, NJ, NY, OR, or WA
• PTO: Business and Clinical Leadership — unlimited with 2 weeks notice and approval needed
• Insurance benefits: Health insurance plans through UHC (medical) and Guardian (dental and vision), including HSA and FSA plans
• Annual learning stipend