threataware - Solutions Engineer

London, Greater London, United Kingdom3mo ago

In Office EMEA Solutions Engineer Team Management Prospecting Account Management

Requirements

• A technical, hands-on background - comfortable demoing, configuring and troubleshooting a technical product (security industry experience is a plus, not a requirement) • Some commercial instinct - confident guiding a customer through a purchase decision, not just supporting one • A builder mentality - you enjoy getting into the detail and making things work, not just talking about them • Comfortable with ambiguity, and genuinely excited to help shape a brand-new product and role from the ground up • A track record of fast progression early in your career counts for more with us than years of tenure in a similar seat

Responsibilities

• Deliver hands-on product demonstrations, helping customers build real solutions in Labs from day one • Own technical onboarding and light-touch ongoing support, turning early interest into active, everyday usage • Guide prospects and customers through adopting Labs, understanding their needs and translating them into real use cases • Work closely with our Sales Engineering and Account Management teams to spot and develop opportunities within our existing customer base • Feed customer insight back into Product to help shape the Labs roadmap

Benefits

• Competitive salary and performance-based incentives • Real ownership over a brand-new product line within a Series A-backed company scaling fast • A collaborative team with genuine opportunities for career progression