Twilio - Application Integration Engineer
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Requirements
• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! • Design and build integrations using Mulesoft with 3+ years of experience. • Develop mappings, workflows, and service tasks with strong error handling and agent management. • Collaborate with cross-functional teams across timezones to gather requirements, drive designs and define SLAs. • Desired: • Experience with Workato, Kafka, Snowflake, Salesforce alongside Informatica for hybrid integration. • Familiarity with AWS, Azure, or GCP for cloud-native integration design. • Knowledge of CI/CD, version control, and automation for deployment pipelines. • Strong documentation and communication skills for BRDs, functional specs, and UAT scripts. • Location • This role will be remote, and based in Colombia. • Travel • We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Responsibilities
• Design and implement integrations using Mulesoft, leveraging 3+ years of experience • Develop mappings, workflows, service tasks, event triggers, and secure agent deployments, while handling long-running processes, errors, and connectors. • Generate robust API/data integrations, transforming and mapping data across multiple formats, handling schema changes, ensuring quality, and balancing streaming vs. batch ingestion. • Leverage cloud platforms like AWS, Azure, GCP to design integrations mindful of networking, storage, and serverless/PaaS considerations. • Implement version control and CI/CD pipelines for deploying, rolling back, and promoting mappings/workflows across environments. • Debug integration failures and performance bottlenecks, ensuring resilience and high availability. • Collaborate with stakeholders across time zones, gathering requirements, defining SLAs, and addressing error handling expectations. • Own best practices for integration engineering, driving technical excellence and organizational influence within the Center for Enablement team. • Identify blockers, dependencies, and risks; communicate proactively with stakeholders on status and updates. • Prioritize MVPs and iterative product delivery, making thoughtful trade-offs among competing demands. • Document requirements, BRDs, functional/technical specifications, and UAT scripts; analyze system integrations and provide data quality assessments.
Benefits
• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. • Twilio thinks big. Do you? • We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. • So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
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