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Jobs(38,923)/Product Manager Role(981)/Hootsuite (1) - Associate Product Manager
Hootsuite

Hootsuite - Associate Product Manager

Remote - London, UK; Luxembourg, Luxembourg; Toronto, Canada$81k - $81k2mo ago
RemoteJuniorNASoftwareProduct ManagerAssociatePostdocTeam ManagementLearning & DevelopmentHootsuiteProduct MarketingCustomer Success

Requirements

• A post-secondary degree in computer science, business, engineering, or equivalent combination of education and experience. • 2-5 years of experience in analytics, growth, technology, consulting, or related field. • Experience working in an agile environment is a plus. • Understanding of (or a keen interest in) identity protocols like OAuth2 or SAML, and comfort navigating the logistical complexities of global billing systems and subscription lifecycles. • Interest to build a career in software product management, with a keen interest in technology products. • Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing team needs over individual needs • Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results. • Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action. • Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding. • Clearly understand how to assess the importance of tasks and decisions. • Resilience & Adaptability: can effectively cope with change, finding ways to advance work and projects. • Self Development: is personally committed to, and actively works to continuously improve. • Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. • Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. • Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity. • Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. • Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result. • Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively. • Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. • Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes. • Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected. • In all we do, our six guiding principles light the way: • Step Up: Dare to go beyond the expected to achieve greatness. #StepUp • Step Up: • One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe • One Team: • Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed • Customer Obsessed: • Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile • Go Fast, Be Agile: • Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses • Play to Win: • Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies • Neighbours & Allies: • Accommodations will be provided as requested by candidates taking part in all aspects of the selection process. • #LI-AD #LI-Remote

Responsibilities

• This role is centered within the Identity & User Management, and Billing areas. • Assist in research projects and customer discovery initiatives to inform product decisions. • Review, groom, and prioritize the product backlog in collaboration with Product Managers and Engineering teams. • Participate in day-to-day activities with Engineering teams, including sprint planning, backlog refinement, and delivery support. • Help teams remove blockers, manage dependencies, and resolve prioritization conflicts. • Analyze performance metrics and help the Product Manager to make informed decisions. • Support communication and visibility of product initiatives to the organization, particularly marketing, sales, and customer success. • Collaborate with product and user interface designers to understand user experience design principles and customer journey optimization. • Partner with product marketing to understand go-to-market strategies and customer communication approaches. • Participate in agile development processes and learn best practices for product delivery. • Support the creation and maintenance of product documentation, roadmaps, and stakeholder communications. • Assist in the analysis of product performance through the adoption funnel of mobile and SaaS products. • Learn and apply product planning, prioritization, and execution frameworks.

Benefits

• $80,700—$113,100 CAD • Use of AI in Hiring • Use of AI in Hiring • Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.

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