Affirm - Operations Enablement Manager

• Expand Program Scope: Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs. • Expand Program Scope: • What We Look For • What We Look For • 7+ years of experience in program management or product operations, preferably within large-scale or global operations. • 3+ years of experience at a fintech or financial institution, including 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members. • Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others.  Have a deep understanding of dispute management rules, response codes, and recommended response data. • Certification in Six Sigma, Project Management or Design Thinking • Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools). • Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes. • Strong skills in strategic planning, issue/risk management and cross-functional execution. • Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders. • Proficiency in process mapping and workflow analysis • Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency. • Experience building workflows within a regulatory environment. • Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements. • What we look for • What we look for • 7+ years of experience in program management or product operations, preferably within large-scale or global operations including 2+ years of experience at a fintech or financial institution • 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members. • Base Pay Grade - LEquity Grade - 6 • Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) • USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000USA base pay range (all other U.S. states) per year: $146,000 - $206,000#LI-Remote • Remote-first with flexibility built inAffirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. • Remote-first with flexibility built in • Benefits designed for youOur benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: