Jane - Senior Manager of Business Systems
Requirements
• 8+ years of professional experience in business systems, enterprise applications, or a comparable function, including 4+ years leading teams. • Demonstrated track record owning a business systems function at scale in a SaaS or similarly complex software company — ideally one that grew through 500–1,500 employees. • Hands-on experience driving business requirements and solution design — proven ability to partner with business stakeholders to understand complex business problems, define future-state processes, gather and challenge requirements, and design scalable technology solutions that balance business needs, user experience, and technical architecture. • Direct experience implementing a major CRM (e.g., HubSpot or Salesforce) — you've led or been deeply hands-on in a CRM implementation, including configuration, integration with adjacent systems, and the data architecture decisions that come with it. • Strong technical foundation across modern SaaS tooling — CRM, finance and HR systems, support and ticketing, identity and access, and the iPaaS / integration patterns that connect them. • Experience designing and operating an integration architecture — you've made the calls on iPaaS vs. point-to-point vs. event-driven patterns and can articulate the trade-offs. • Experience partnering with Data & Analytics teams on ingestion and pipeline infrastructure — you understand what BI and data engineering need from source systems and have built source-of-truth practices that hold up. • Strong vendor selection and procurement instincts — you can run a rigorous evaluation, negotiate well, and avoid the traps of shiny-object tooling. • A consultative, requirements-first orientation — you push back productively when stakeholders ask for tools or configurations without clearly defined needs, and you make better decisions. • Excellent influence and stakeholder management skills — you can align cross-functional executives on shared standards and trade-offs that may not be locally optimal. • Demonstrated ability to standardize and operationalize — you've taken a function operating on tribal knowledge and turned it into a disciplined, documented practice.
Benefits
• At Jane, we're committed to paying fairly, clearly, and above all, paying for growth. We're open to candidates in Canada or the US for this role, and pay according to the band for wherever you're based: CAD $148,000 to $240,500 in Canada, or USD $156,000 to $253,500 in the US. These are large ranges by design - they reflect the full growth journey someone might take in the role, from developing skills early on to achieving excellence. • Most new hires join at the accomplished stage - CAD $175,800 or USD $185,300 depending on location. A starting salary below this typically reflects strong potential still developing key skills; salaries above it usually apply to existing team members with significant impact and deep Jane-specific knowledge. We believe in paying for growth - you'll have regular career development conversations with your manager, and your compensation will grow as you gain experience and contribute meaningfully to our mission. • This role also includes equity through our JSOP (Jane Stock Option Plan). Our stock has grown 11x over the past six years, with three opportunities to exercise options along the way. Jane was valued at $1.8B in May 2025, and with the backing of TCV, we have ambitious plans ahead. • You can explore our benefits package here: Canadian Benefits · US Benefits • Jane takes job scams and candidate fraud seriously. Jane will only contact you from an @jane.app email address. We'll never contact you from a personal email, ask for payment, or request purchases during the hiring process. If something doesn't seem right, please reach out to us at [email protected] before sharing any personal information. • Jane takes job scams and candidate fraud seriously.
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