DoubleVerify - Team Lead, Implementation & Support

• 5+ years of experience in technical implementation, solutions engineering, analytics, marketing technology, or related technical customer-facing roles, with demonstrated ownership of complex customer deployments and experience mentoring or managing Support team members. • Strong expertise in digital marketing measurement, including paid media, affiliates, email, offline channels, and the nuances of view-through vs. click-through attribution. • Deep understanding of attribution models, identity resolution, data collection methodologies, and the technical dependencies required to support accurate multi-touch attribution. • Hands-on experience troubleshooting complex technical implementations involving pixels, APIs, webhooks, batch files, and data integrations. • Proven ability to serve as a technical escalation point and collaborate cross-functionally with Product, Engineering, Customer Success, and Implementation teams to resolve complex issues. • Excellent customer-facing communication skills, with the ability to translate complex technical concepts into clear recommendations for both technical and non-technical audiences. • Demonstrated track record of driving operational improvements, including process design, documentation standards, automation, and team enablement. • Strong leadership and coaching skills, with the ability to develop team members, provide constructive feedback, and improve team performance. • Highly organized, comfortable operating in ambiguity, and able to manage multiple high-priority customer and operational workstreams simultaneously. • Bachelor’s degree in a technical, analytical, or business-related field, or equivalent practical experience. • The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV.The estimated salary range for this role based on the qualifications set forth in the job description is between $88,000 - $106,000. This role will also be eligible for bonus/commission (as applicable), equity, and benefits.The range above is for the expectations as laid out in the job description; however, we are often open to a wide variety of profiles, and recognize that the person we hire may be more or less experienced than this job description as posted. • Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway! • Not-so-fun fact: