Striim, Inc. - Forward Deployed Engineer (FDE)

• Serve as the primary technical partner to customers across the full lifecycle, from pre-sales discovery and solution architecture through post-sales adoption, expansion, and renewal. • Build and maintain trusted, long-term relationships with customer stakeholders through ongoing engagement, including on-site meetings and industry events. • Act as the technical point of escalation for customer challenges, ensuring timely resolution and continued success. • Partner with Sales and Field Engineering to design and architect complex, enterprise-grade solutions tailored to customer needs. • Lead the implementation of custom solutions within customer environments across multi-cloud and hybrid architectures. • Build prototypes, integrations, and production-grade systems using APIs, data pipelines, and modern frameworks. • Debug and resolve complex technical issues across distributed systems, including backend, infrastructure, and data layers. • Optimize solutions for performance, scalability, and reliability in production environments. • Act as the voice of the customer, capturing insights and translating them into clear, actionable product requirements. • Collaborate with Product and Engineering teams to influence roadmap priorities and future feature development. • Translate business needs into highly technical concepts, bridging communication between customers and internal teams. • Partner cross-functionally with Sales, Field Engineering, Product, and Technical Account Management to deliver a seamless and unified customer experience. • Contribute to internal best practices, reusable assets, and scalable solution frameworks to extend impact across customers.