WelbeHealth - Senior Facilities Manager
Requirements
• Bachelor’s degree in facilities management, construction management, business administration, healthcare administration, engineering, or a related field; equivalent relevant experience may be considered • Professional certification such as PMP, CFM, FMP, LEED, or related credential preferred • Minimum of seven (7) years of progressive experience in facilities, property, construction, or multi-site operations, including at least three years leading teams, programs, or complex cross-functional initiatives • Demonstrated success building or scaling a facilities function, service-delivery model, or operating infrastructure in a high-growth organization • Proven ability to create, document, implement, and sustain enterprise processes, standards, controls, and governance across multiple locations • Experience leading end-to-end process improvement using structured problem-solving, root-cause analysis, change management, and measurable outcome tracking • Experience overseeing maintenance, repairs, renovations, new site readiness, vendor services, facilities technology, and operational handoffs across a multi-site portfolio • Demonstrated financial acumen, including budgeting, forecasting, variance management, business-case development, and identification of cost-saving and cost avoidance opportunities • Strong vendor and contract management capabilities, including sourcing support, service-level management, performance reviews, issue escalation, and relationship governance • We are seeking a strategic, highly organized, and collaborative Senior Facilities Manager who is passionate about operational excellence, process improvement, and building scalable facilities infrastructure. The ideal candidate brings strong leadership, project management, financial, and vendor management skills, with the ability to oversee multi-site operations, lead new market readiness, manage competing priorities, and drive consistent, cost-effective results. If you thrive in a fast-paced, growing organization and are energized by building efficient systems, developing high-performing teams, and creating safe, reliable environments, we’d love to hear from you! • Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.
Responsibilities
• Lead the facilities function’s operating strategy and translate organizational growth plans into scalable staffing, systems, service-delivery, vendor, and capital requirements, as well as create, own, implement, and continuously improve enterprise facilities policies, standard operating procedures, service level agreements, workflows, controls, and escalation paths • Build repeatable and scalable processes that support new market launches, site transitions, and the ongoing operation of a growing multi-state portfolio • Own assigned vendor portfolios including but not limited to janitorial, preventative maintenance, linens, hazardous waste disposal, and others as assigned, including ongoing vendor relationship management, creation of service level agreements to meet evolving operational needs, collecting and incorporating feedback from internal WelbeHealth operations leaders, and contract review • Own the facilities service request platform and related technology roadmap, including intake, prioritization, assignment, escalation, closure, reporting, and user adoption • Use operational data, stakeholder feedback, root-cause analysis, and external best practices to identify improvement opportunities and lead changes that increase quality, speed, consistency, cost effectiveness, and customer experience • Define and monitor key performance indicators, service-level expectations, dashboards, and business reviews, communicating risks, trends, decisions, and corrective actions to senior leadership • Direct facilities support for multiple market launches, including readiness planning, supply and equipment deployment, vendor activation, training coordination, clinic and kitchen setup, leadership updates, and operational handoff
Benefits
• $120,164.59—$158,617.26 USD • COVID-19 Vaccination Policy • At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. • Our Commitment to Diversity, Equity and Inclusion
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