iHerb - Manager, Engineering

• AI-driven SDLC (required): hands-on experience shipping production code with AI-assisted development tools such as Claude Code, GitHub Copilot, or Cursor. Must be able to describe how AI changed your workflow and what guardrails you put in place. • Full-stack orientation: comfortable contributing across layers of the stack; not specialized in only one layer. Track-specific stack requirements are listed above. • Delivery ownership: track record of owning commitments end-to-end, from scoping through shipping and retrospectives. • Engineering excellence: strong opinions on code quality, testing strategy, CI/CD, and what it means to ship production-grade software at speed. • People leadership: experience hiring, onboarding, and growing engineers; able to give direct, constructive feedback. • Communication: clear written and verbal communicator; comfortable driving alignment across product, design, and peer engineering teams. • Production experience with one or more backend languages used at iHerb: C#/.NET, Go, Python, or Java. .NET/C# is the primary stack today and is strongly preferred. • React or equivalent modern frontend framework. • Relational database experience with MS SQL Server or Postgres. • Ability to contribute across the full stack, backend through frontend, not just one layer. • High degree of accuracy and attention to detail • Excellent organization skills and ability to multi-task • Preferred: • Background in e-commerce, retail tech, or high-traffic consumer platforms. • Experience working in globally distributed teams. • Contributions to internal developer tooling, platform frameworks, or SDLC process improvements at org scale. • Equipment Knowledge: • Experience with Microsoft Office Suite (Word, Excel, PowerPoint) • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred • Generally requires a minimum 7-10 years of software engineering experience, with at least two years in a team lead or engineering manager role. • Bachelor’s Degree in Computer Science or related field preferred, or a combination of education and equivalent work experience. • Judgment/Reasoning Ability:  Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.  Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. • Judgment/Reasoning Ability: • Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms.  Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical Demands: • Physical Demands: • Work Environment: The noise in the work environment is usually moderate. Other factors are: • Work Environment: • Work Environment: • Hectic, fast-paced with multi-level distractions • Professional, yet casual work environment • Office / Warehouse environment • Ability to work extended hours as required • Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. • Anticipated Pay Scale: • $187,000—$235,000 USD • Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. • Staffing Agency Submission Notice • Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity • Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · • Embrace Diversity & Inclusion · Strive for Simplicity • iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.