Nametag - Head of People

• Serve as the primary point of contact for employee questions, concerns, and sensitive situations — handling them directly, not routing them to an FAQ. • Partner with managers on performance conversations, coaching, and team dynamics before they escalate. • Run the feedback loops — 1:1s, exit interviews, pulse data — that keep leadership informed without surprises. • Be the person employees trust to listen first and act with discretion. • 6–10 years in People/HR at fast-moving startups; prior experience managing or mentoring TA or HR coordinators preferred. • Proven systems builder—you’ve selected and implemented HRIS, ATS, and People tooling from scratch, not just administered inherited stacks. • Automation-first mindset — your default question is "how do we not do this manually next time," and you have examples of workflows or self-service systems you've built to prove it. • Strong operational and program management discipline—you design frameworks that hold up under growth and document decisions so the team doesn’t depend on tribal knowledge. • Deep enough TA fluency to set the hiring bar, close executive candidates, and coach your recruiter—without being the one running every search. • Experienced with remote-first distributed teams; excellent communicator comfortable writing policy, presenting to leadership, and representing Nametag externally. • High EQ and genuine care for people — you handle sensitive situations with discretion, and employees feel it. • What we value • Fast technical learning and curiosity about identity security. • Kindness, integrity, and high trust—our core operating principles. • Bias for action: iterate quickly and ship pragmatic solutions.