• For this role, we are looking for candidates currently based in Latin America who are fluent in both Ukrainian (for day-to-day team communication) and English (C1).
• Smart, curious, and people-friendly
• Tech-savvy and AI-savvy, comfortable using new tools every day
• Strong professional communication
• A good understanding of tech roles and stacks, or the ability to learn quickly
• Confidence to ask difficult questions, push back respectfully, and guide conversations
• Comfort with high volume, frequent context switching, and processes that keep evolving
• Strong ownership, sound judgment, and attention to detail
• Fluent English (non-negotiable)
• A background in customer support
• Availability to overlap with UTC-6 to UTC-1 time zones