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Jobs(31,365)/Technical Support Specialist Role(167)/Ramp (62) - Director, Technical Consultant
Ramp

Ramp - Director, Technical Consultant

New York City, NY, USA$269k - $411k+ Equity6mo ago
In OfficeDirectorNAPaymentsInsuranceFintechTechnical Support SpecialistDirector of EngineeringTeam LeadershipCustomer OnboardingTechnical WritingPartnership DevelopmentRamp

Requirements

• 8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles • 5+ years in a leadership role, managing technical teams in a SaaS or financial technology environment • Bachelor’s degree in computer science, engineering, business, finance, accounting, or a related field • Proficiency in IdP, HRIS, and/or ERP solutions • Expertise in accounting systems, controllership needs, and finance/accounting workflows preferred • Exceptional communication, organizational, and project management abilities • Strong skills in engineering, system design, and technical specification writing • A proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment • Proven ability to lead and inspire a team, driving results and fostering a collaborative culture • Benefits available to all full-time Ramp employees (Global) • Unlimited AI token usage • Centralized home-office equipment ordering • Health and wellness stipend • Budget for intra-office travel • Weekly coffee stipend • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents • One Medical annual membership • 401(k), including employer match on contributions made while employed by Ramp • Fertility HRA (up to $10,000 per year) • Parental leave: up to 16 weeks (80 days) at 100% pay • Pet insurance • In-office perks: lunch, snacks, drinks, and more • Relocation support to NYC or SF (as needed) • Group medical, dental, and vision coverage through Sun Life • Life, AD&D, and disability coverage • Fertility drug coverage (up to $4,000 lifetime) • Group Retirement Plan with employer match (RRSP + DPSP) • Parental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced pay • Employee Assistance Program and virtual care through Lumino Health • Private medical insurance through Freedom Elite • Virtual GP and at-home care via eMed x Livi • Workplace pension through Penfold, with salary sacrifice option • Referral Instructions • If you are being referred for the role, please contact that person to apply on your behalf. • Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. • Ramp Applicant Privacy Notice

Responsibilities

• Lead and own the entire post-sales Technical Consultant organization for driving onboarding, activation, and customer partnership success. • Oversee a team of experts with deep knowledge in Ramp’s products, industry standards, accounting practices, and ERP systems to develop strategies that build trust and confidence with customers. • Guide the Technical Consultant team through complex integration workflows and key technical activation milestones. • Define and scale end-to-end Technical Consulting motion including implementation, expansion, and renewal strategies for full Ramp platform adoption by key customers. • Act as a go-to-market leader in the role of executive owner of Ramp’s technical post-sales motion to serve as both a financial and technical thought leader within customer organizations and internal teams. • Influence product development based on feedback from Technical Consultants for enhancing Ramp's value proposition, while also owning technical success throughout the broader customer lifecycle. • Mentor and develop team members to operate at scale in their roles as part of the post-sales consulting organization.

Benefits

• SF/NYCThe listed range is the total OTE with a 75/25 base to commission split. $299,000 – $411,000 • Offers Equity • Offers Commission • NationwideThe listed range is the total OTE with a 75/25 base to commission split. $269,280 – $370,260 • Offers Equity • Offers Commission • The final compensation will depend on the location and level at which the candidate is hired. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Please describe a customer implementation you led or supported that involved integrating with an ERP, expense, or accounting system. Which systems were involved, and what was your role? • Recruiting Privacy Policy

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