Toshiba Global Commerce Solutions - External - Field Service Technician - 401 Corridor

• High School Diploma with 4+ years of related experience, IT/Technical degree or certificate preferred • Must be able to travel 100% of the time, domestic and/or air travel. May be assigned to a specific local territory, but air travel may be necessary for installations or other service delivery projects outside assigned geography • Possesses operational knowledge of personal computer technology, network infrastructure, flat panel TVs & monitors, cash registers / point-of-sale equipment, and associated retail devices • Demonstrates general knowledge and experience in wall-to-wall IT service and support • The position requires a mechanical aptitude with competency in electricity & electronics, and the ability to properly use test equipment, basic hand tools, electronic testing equipment and electric meters • Must possess the ability to follow written or spoken directions and to provide information in a clear and concise manner • Good Customer Service skills are essential • Develops skills in maintaining good working relations with customers and peers • Ability to multitask, prioritize assignments and work independently • Must have good written and oral communication skills including tact and diplomacy when facing customers • The individual must be able to recognize and understand the functional and operational use of IT signal and power cables as well as low voltage wiring systems and to perform diagnosis and repair thereof • Self-motivated and strong work ethic • Ensures that solutions to today’s problems do not become tomorrow’s • Maintain a professional demeanor, dress, and behavior • Problem solving and Organizational skills • Ability to work long hours as project needs dictate in a physically demanding environment • Ability to work varying shifts including overtime and weekends as necessary • Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. • The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy. • Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. • Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request an accommodation • DIVERSITY, EQUITY & INCLUSION: • We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.