Access Destination Services - HR Business Partner

Remote2mo ago

Remote Senior EMEA HR Business Partner Benefits Administrator Performance Management Team Management Team Leadership Conflict Resolution Goal Setting

Responsibilities

• Employee Relations & Director Support • Serve as the primary partner to Directors for employee relations matters, including performance concerns, conflict resolution, investigations, and terminations • Provide clear, practical guidance to Directors on handling sensitive employee situations with consistency, fairness, and compliance • Lead and document investigations as needed, ensuring timely, thoughtful, and legally sound outcomes • Identify patterns or trends in employee relations and proactively recommend solutions • Performance Management & Accountability • Partner with leaders to strengthen performance management practices, including goal setting and clear expectations • Coach Directors on addressing underperformance, delivering clear feedback, and making effective people decisions • Support performance calibration processes to ensure consistency and fairness across teams • Help evolve performance frameworks, tools, and processes to support a high-performance culture • Leadership Coaching & Support • Act as a trusted advisor to leaders, helping them navigate team dynamics and difficult leadership decisions • Coach Directors on effective communication, empathetic straight talk, and employee development • Organizational Health & Effectiveness • Monitor team health, engagement, retention trends, and employee feedback (including surveys and pulse checks); proactively identify risks, patterns, and opportunities • Analyze survey results and feedback to drive targeted improvements, enhance employee experience and support our ongoing Great Place to Work certification • Be an advocate for team members, ensuring that their voices are heard and concerns are addressed quickly and effectively • Support change management efforts, ensuring teams are aligned, informed, and effectively supported through change • Facilitate team interventions, feedback sessions, or alignment workshops as needed • Talent & Culture Program Execution • Partner with the Talent & Culture Team to ensure alignment across hiring, onboarding, performance, and development • Support the rollout and adoption of Talent & Culture programs (e.g., performance cycles, engagement initiatives, leadership tools) • Ensure consistent application of policies, practices, and expectations across teams • Compliance & Risk Mitigation • Ensure employee relations practices align with company policies and employment laws • Partner with the Talent Operations Generalist on complex or high-risk situations • Maintain thorough documentation and ensure consistency in decision-making

Benefits

• CULTURE & EXTRAS • Certified as a Great Place to Work – 3 years in a row! • 55+ years in the industry! • Women-owned and women-led • Fun, creative, and supportive culture • Focus on recognition and employee value – including annual and quarterly awards • Paid day off to serve your local community • Annual all-company retreat to connect, learn, and have fun together • Annual qualifier-based incentive trip for top performers (certain departments eligible) • Regional team outings • Monthly companywide meetings to connect, learn, and celebrate wins • Highly competitive total compensation, including strong base salary and bonus • Very strong performance-based quarterly commission plans • 401k with company match (eligible after 1 year – up to 4% of salary matched, vested immediately • Monthly cell phone stipend • WORK LIFE BALANCE • Work from home opportunities and flexibility (including full home office setup) • Flexible schedule opportunities • 9 full holidays • 5 half days off prior to holidays to unplug early • 2 floating holidays off to be used on holidays of your choice • ½ day Fridays in July & August (based on achievement of goals) • HEALTH, WELLNESS, AND FAMILY • Extensive menu of health plans to choose from • Paid parental leave • Pet insurance program • Employee Assistance Plan (EAP) • PROFESSIONAL DEVELOPMENT • Mentorship program • “Masterclasses” in industry/department-specific topics • State-of-the-art technology platforms and tools – including training • Annual and monthly meeting content that focuses on professional development • What are you waiting for? Scroll back to the top and apply!