Access Destination Services - HR Business Partner

• Employee Relations & Director Support • Serve as the primary partner to Directors for employee relations matters, including performance concerns, conflict resolution, investigations, and terminations • Provide clear, practical guidance to Directors on handling sensitive employee situations with consistency, fairness, and compliance • Lead and document investigations as needed, ensuring timely, thoughtful, and legally sound outcomes • Identify patterns or trends in employee relations and proactively recommend solutions • Performance Management & Accountability • Partner with leaders to strengthen performance management practices, including goal setting and clear expectations • Coach Directors on addressing underperformance, delivering clear feedback, and making effective people decisions • Support performance calibration processes to ensure consistency and fairness across teams • Help evolve performance frameworks, tools, and processes to support a high-performance culture • Leadership Coaching & Support • Act as a trusted advisor to leaders, helping them navigate team dynamics and difficult leadership decisions • Coach Directors on effective communication, empathetic straight talk, and employee development • Organizational Health & Effectiveness • Monitor team health, engagement, retention trends, and employee feedback (including surveys and pulse checks); proactively identify risks, patterns, and opportunities • Analyze survey results and feedback to drive targeted improvements, enhance employee experience and support our ongoing Great Place to Work certification • Be an advocate for team members, ensuring that their voices are heard and concerns are addressed quickly and effectively • Support change management efforts, ensuring teams are aligned, informed, and effectively supported through change • Facilitate team interventions, feedback sessions, or alignment workshops as needed • Talent & Culture Program Execution • Partner with the Talent & Culture Team to ensure alignment across hiring, onboarding, performance, and development • Support the rollout and adoption of Talent & Culture programs (e.g., performance cycles, engagement initiatives, leadership tools) • Ensure consistent application of policies, practices, and expectations across teams • Compliance & Risk Mitigation • Ensure employee relations practices align with company policies and employment laws • Partner with the Talent Operations Generalist on complex or high-risk situations • Maintain thorough documentation and ensure consistency in decision-making