humaans - Forward Deployed Engineer
Requirements
• This role suits someone who is energised by ambiguity, likes owning outcomes in front of customers rather than behind them, and does their best work when the pace is high. • Multiple years of industry experience in a full stack web app development role (ideally in SaaS), with the ability to ship production code. • Great knowledge of TypeScript and an appreciation for the language. • Experienced in customer-facing: you can run a room that spans HR operations through to senior leadership, and earn technical credibility quickly. • A track record of turning ambiguous business requirements into working solutions. • Experience with enterprise integration work (APIs, SSO, and HRIS systems such as Workday are a strong plus). • Has worked directly with LLMs or agentic systems, prompt engineering, tool-calling, evaluation, or agent orchestration, can speak to where the model behaved unexpectedly and what you did about it. • Has operated in a product or technical domain that didn't have a settled playbook and comfortable being the one writing it. • A bias for ownership and speed, and the judgement to know what to build now versus later • Willingness to travel for onsite client work. • This is an in-person role. Our team comes together in the office Monday through Thursday, while most of the team collaborates in person on Mondays, Tuesdays, and Thursdays.
Responsibilities
• Own enterprise rollouts of Athena end to end: partner with our implementation managers to refine requirements, define use cases, map them to the product, and drive successful go-lives. • Build to release in minutes. Use AI-assisted development to write production code, integrations and configuration faster than the standard engineering loop allows. • Be the technical point of contact for customers across the relationship. • Drive adoption after launch: unblock teams, navigate issues, and find new areas where Athena can add value. • Help customers and internal stakeholders understand how to get real leverage from Athena, which means understanding the model behaviour, prompt patterns, and agent configurations. • Bring the field back to the roadmap: work with our engineering leads, product designers and CTO to shape what we build around real customer needs.
Benefits
• Early stage startups can be messy – we know that. We're putting effort in providing you with the best employee experience and a quality driven environment in exchange for trusting us. • Market-leading compensation that reflects your value • 25 days paid time off each year plus public holidays • Share Options with 5-year exercise window so you don’t feel pressure to exercise if you leave • Free Thursday lunches at HQ, quarterly team events, and company offsites. • Top tier private coverage for health, vision and dental care • A new MacBook and tools you need to do your best work • Enhanced parental leave with up to 16 weeks for primary and 4 weeks for secondary • Learning & development budget • HR tech is having its AI moment and we’re positioned to own it. Humaans started as a next-gen HRIS taking on large incumbents in a massive market. We’ve since evolved into something even bigger: an AI platform that sits across workforce data and automates the operational layer of HR entirely; the natural progression of what we’ve been building toward. • The product is highly differentiated. It’s built around a structured workforce data model that makes AI reliable in an HR context, something no one else has gotten right. Customers notice the difference immediately. • We’re backed by Y Combinator, Lachy Groom, Moonfire, Frontline Ventures, and operators who’ve built some of the most consequential software companies of the last decade: the founders of Slack, Figma, and Shopify, and Asana’s former CRO and Head of OpenAI International. • We’re a small team with an unapologetically high bar. It shows up in the product, in how we communicate, and in the standards we hold each other to. • OUR COMMITMENT TO DIVERSITY • At Humaans we’re looking for genuinely good people that are transparent and emphatic. We’re committed to providing equal opportunities, a diverse and inclusive work environment, and ensuring a fair interview process for everyone. You’re welcome to apply no matter your gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. • We care about your privacy. When you apply for a role at Humaans, we’ll collect and process your personal data as part of our recruitment process. This includes things like your CV, contact details, and any other information you choose to share. We may also contact you about future opportunities. You can ask us to delete your data at any time. For more details, see our Privacy Policy https://humaans.io/privacy#h.k3wp7f8qzl9x.
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