nylas - Product Manager
Requirements
• Problem-led thinking is non-negotiable. You identify and articulate user problems clearly before reaching for solutions. Your work history reflects outcomes, not just output. You can point to metrics that moved, not just features that shipped. • You are genuinely plugged into how AI is changing software development. Not because your last job required it, because you're drawn to it. You're experimenting with tools like Claude Code, Codex, or similar in your own time. You have a nuanced understanding of the AI landscape, concepts such as LLMs, agents, RAG, and embeddings, and can speak to these with depth, not just vocabulary. If you've operationalized AI-based features or built pipelines in a professional context, even better. • You have a builder's instincts. You don't wait for a designer to be free before moving on a prototype. You don't wait for an engineer to run an audit, you can orchestrate yourself. You know the difference between what requires a specialist and what you can unblock with the right tools and good judgment. You operate within safe boundaries, but you push those boundaries as far as they reasonably go. • You have strong developer empathy. You understand how developers evaluate tools, make build-vs-buy decisions, and think about integrating third-party infrastructure into their products. You don't need to have come from a connectivity or API company, but you need to understand the developer mindset deeply, especially as it's evolving in the AI era. • What You Must Bring • 3+ years of product management experience working on technical products • Background in software engineering, technical product development, or demonstrated builder experience inside or outside of work • Experience collaborating closely with engineering teams on requirements, trade-offs, and technical risks • Strong communication skills across technical and non-technical stakeholders • Comfort operating with ambiguity and incomplete information • Experience shipping AI-powered features, workflows, or developer tools • Experience taking products from 0 → 1 in either a professional or personal capacity • Experience working with APIs, developer platforms, or infrastructure products
Responsibilities
• Partner with leadership to define and execute on a particular area of the product portfolio that you own, keeping in line with the broader company objectives of unlocking AI utility, owning the AI agent comms harness, and making Nylas the fastest time to value for AI-based workflows. • Formulate technically complex and nuanced subject matter into clear business value. You can make sense of a deeply technical domain, reason through it, and translate it into a confident business bet. • Roll up your sleeves with Marketing to co-own GTM strategy, shaping how Nylas is positioned in a fast-moving AI landscape, crafting narratives that resonate with developers, and driving execution through launch and beyond. • Deeply understand how developers are building AI-powered applications today: what they're reaching for, where they're getting stuck, and where Nylas can become an indispensable part of that stack. • Lead discovery with our developer community and enterprise partners through closed betas, feedback loops, and continuous validation, building what the market needs before they can articulate it. • Own the documentation and launch lifecycle, ensuring every release sets a new standard for developer experience. • Move fast on low-risk problems. Don't wait when you can act.
Benefits
• CanadaCA$120K – CA$160K • USADenver, CO $120K – $160K • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Nylas' CPRA Employee Privacy Policy • If no, please share your salary expectations. • Hispanic/Latino • Pacific Islander • Two or more races/ethnicities • I don't wish to answer • Gender non-conforming • My gender is not listed • I have a disability • I do not have a disability • I am not a veteran • I am a caregiver to child(ren) and/or adult(s) • I am not a caregiver • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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