Atari - Business Operations Product Manager
Requirements
• 3 - 5 years of experience in business operations, or related functions, ideally in a fast-paced or growth-stage environment; games industry background a plus but not required. • 3 - 5 years of hands-on Salesforce Administration experience is required. • Proven ability to design, document, and improve business processes and operational workflows. • Experience translating business needs into clear technical requirements for development teams. • Experience creating user guides, training materials, and operational documentation. • Strong ownership mindset - comfortable identifying problems and building solutions. • Proven proficiency with leveraging AI for efficiency and solutioning. • Ability to pull, clean, and analyze data, and communicate findings clearly to stakeholders at all levels. • Familiarity with legal workflows in business development organizations • Excellent cross-functional communication skills and experience partnering with executive leadership.
Responsibilities
• Serve as the primary Salesforce administrator, owning configuration, data integrity, user support, platform optimization, and the alignment of Salesforce data models, workflows, automation, and reporting with business processes. • Design, document, and continuously improve commercial processes and workflows across our media, entertainment, and IP businesses. • Own operational workflows for business opportunities, agreements, contracts, and related Salesforce records, partnering with Legal to improve contract review, approvals, execution, and post-execution tracking. • Manage and optimize integrations between Salesforce and related tools, including internally developed tools and repositories and third-party applications DocuSign, ensuring accurate agreement and contract data across systems. • Partner with senior leadership to identify operational bottlenecks, prioritize improvements, and implement scalable systems-based solutions. • Translate business requirements into prioritized specifications, implementation plans, testing criteria, and rollout documentation; facilitate collaboration between business stakeholders and technical teams throughout delivery. • Validate system functionality and business requirements during implementation and support successful adoption of new capabilities. • Define reporting and dashboard requirements for opportunities, agreements, contracts, approvals, execution status, and commercial performance. • Develop user documentation, training materials, governance standards, and best practices to drive Salesforce adoption, data quality, and operational compliance. • Support AI-enabled initiatives by defining use cases, documenting requirements, and helping operationalize AI-powered workflows.
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