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Cherry Technologies, Inc. - Practice Intelligence Associate

Remote - United States$480k - $480k+ Equity2d ago

Remote Junior NA Associate Product Marketing Slack Zoom SalesLoft Documentation Prospecting Salesforce

Requirements

• 1+ year of experience in a prospecting-centered sales role or customer support role preferred • Phone-based experience focused in a sales or support capacity • Top 10% performer in existing role, with proven track record of meeting or exceeding performance quotas • Independent worker, self-starter, and proven ability to exceed expectations in a remote work environment • Ability to place a high volume of outbound contacts • Experience in Customer Relationship Management tools (Salesforce preferred) • Experience using cloud-based communication tools (such as Slack, cloud-based VoIP telephony, Zoom, Salesloft, etc.) • Willingness to work at a dynamic, ever-changing environment filled with friendly competition where high performance is directly rewarded • Communication skills: Excellent verbal communication skills with the ability to engage effectively over the phone • Analytical aptitude: Strong ability to analyze feedback and offer actionable recommendations • Attention to detail: Meticulous in documentation and organization of gathered feedback • Adaptability: Able to adjust communication styles and approaches as per different interactions • Collaborative nature: Capable of working closely with diverse internal teams to drive improvements

Responsibilities

• Initiate phone interactions with partnered & prospective medical practices and patients to gather feedback on our product, internal processes, ease of use, and overall customer experience • Accurately document and collect detailed feedback obtained during engagements in a structured manner. Understanding of and commitment to maintaining high standards of data accuracy and integrity within the feedback collection process. • Collaborate with internal teams to inform Sales, Marketing, Product Development, and Customer Support to ensure that insights are integrated into all facets of the business

Benefits

• $40k bonus opportunity, OTE $105K • Generous equity grant • Fully remote company • Summer and winter company retreats • Cherry provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.