Encoura - CRM Associate Independent Contractor

• This is a project-based independent contractor opportunity focused primarily on delivering Encoura services directly to campus partners. Current Encoura employees are not eligible for consideration. • A Day in the Life • Provide specific CRM-related services to assigned campus partners, most typically CRM Consulting (either project or hours-based), Slate system implementations, or Slate-hosted communications development • Be a positive representative of Encoura and our brand in the marketplace, conducting all activities with the highest degree of professionalism and integrity • Engage virtually with Encoura CRM Solutions campus partners using several web-calling services such as Zoom, etc. with a high level of comfortability leading conversations while demonstrating concepts • Manage and work with sensitive and legally protected student data on behalf of Encoura campus partners; maintain knowledge on requirements for handling sensitive student data • Provide feedback to the VP, CRM Solutions on ways to accelerate the sales cycle, enhance sales, and improve company brand and reputation • Provide feedback to VP, CRM Solutions on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to clients by extending company offerings