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Jobs(26,992)/Technical Support Engineer Role(75)/Addepar (46) - Technical Success Engineer
Addepar

Addepar - Technical Success Engineer

Remote, USA - Hybrid$69k - $69k+ Equity3w ago
In OfficeNAFintechTechnical Support EngineerRecruiterTeam ManagementClient ConsultingReportingClaudePython

Requirements

• Bachelor’s degree or equivalent practical experience • Professional experience in Project Management, Financial Services, Professional Services, or Consulting; prior client-facing and financial services experience strongly preferred • Outstanding communication, organizational, and time-management skills—you operate with urgency and hold yourself to the highest standard of follow-through • Understanding of historical data conversion methodologies and source systems, or related experience in professional services, client implementations, solution consulting, wealthtech, or prior Addepar platform exposure • Characteristics That Define You • Relentless sense of urgency: You don’t wait for permission to act. When something needs to happen, you make it happen—today, not next week • Meticulous attention to detail: You catch what others miss. Your work is precise, polished, and ready for scrutiny at every level • Cross-functional warrior: You thrive at the intersection of teams. You build relationships, break down barriers, and drive alignment across disciplines • Never satisfied, always learning: You ask “what’s next?” before the current project is even finished. You seek feedback, absorb new skills, and constantly raise your own bar • Technical builder at heart: You have a natural inclination toward tools, automation, and scripting. You see repetitive work as a problem to be engineered away, not accepted • Independent and adaptable: You thrive in fast-paced, ambiguous environments and take ownership without being told • Previous experience in investment management software implementations • Experience using and implementing AI; specifically, Claude Cowork where you’re building skills and artifacts • Capability to program or script, particularly in Python • Experience with data architecture, ETL processes, or reporting infrastructure • Passion for technology and finance that extends beyond the day job • Addepar takes a market-based approach to pay. A successful candidate's starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for this role within the United States. • Compensation for this role includes base salary + bonus + equity + benefits. • Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.

Responsibilities

• Client Delivery & Technical Excellence • Deliver high-impact outcomes aligned to client goals, ensuring measurable value and satisfaction at every engagement milestone • Serve as a trusted advisor and subject matter expert across all aspects of the Addepar platform, bringing a consultative approach that clients rely on for their most complex challenges • Proactively identify and resolve technical risks before they escalate, demonstrating the urgency and ownership mindset that defines the team • Stakeholder Management & Communication • Drive proactive, transparent communication with stakeholders across internal and external teams—setting expectations clearly and following through relentlessly • Communicate project health, risks, and milestones to senior stakeholders with clarity and confidence, escalating decisively when required • Foster strong client relationships grounded in trust, consistent delivery, and a genuine commitment to their success—driving retention and referenceability • Cross-Functional Collaboration • Collaborate closely with Account Executives, Client Success Managers, and Support Leads to build sustainable, business-as-usual (BAU) success models for long-term client success • Partner with Product and R&D teams to surface client insights that inform scalable tooling, reduce client dependence on premium services, and accelerate self-sufficiency • Operate as a cross-functional warrior—bridging gaps between teams, breaking down silos, and ensuring the right people are connected to solve problems quickly • Process Improvement & Automation • Identify and implement opportunities to optimize internal processes, tools, and engagement models as the client base scales • Develop repeatable methodologies, pre-configured templates, and process improvements to reduce project complexity and compress timelines • Bring a technical inclination toward building tools, scripts, and automations that eliminate manual work and increase throughput—never satisfied with “good enough” when a better system can be built

Benefits

• $69,000—$107,000 USD • Our Values • Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes. • Act Like an Owner - • Build Together - Collaborate to unlock the best solutions. Deliver lasting value. • Build Together - • Champion Our Clients - Exceed client expectations. Our clients’ success is our success. • Champion Our Clients - • Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. • Drive Innovation - • Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. • Embrace Learning -

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