plaud - Training & Quality Specialist - Singapore
Responsibilities
• Trained frontline customer service agents in a BPO or outsourced environment • Handled customer service tickets directly (email, chat, or phone), or worked close enough to those queues to train on them credibly. • Near-native spoken and written English. • Actively uses AI tools (ChatGPT, Claude, or similar) to draft training material, SOPs, or questions. • Comfortable building something from scratch with no pre-set curriculum or system handed to you.
Benefits
• Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think. • Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years. • Define the next-gen paradigm for human-AI interaction. • Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion. • Work with passionate teammates who value innovation, collaboration, and customer success. • Grow your career in a culture that champions continuous learning and fast career development. • Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere. • Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success. • High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity. • Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency. • Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires. • Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity. • Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT