Stack AV - Freight Logistics Manager
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Requirements
• 5+ years in freight brokerage, carrier operations, or fleet management. Experience managing fleets or commercial accounts is highly preferred. • Deep, practical knowledge of FMCSA regulations, Hours of Service (HOS) exceptions, and DOT safety management controls. • Strong analytical skills with the ability to leverage transportation management systems (TMS) to optimize Stack’s delivery SLA performance and overall efficiency. • Proven ability to thrive in a fast-paced, evolving environment where operational workflows are being built from the ground up. • Exceptional communication and relationship-building skills, with a track record of managing enterprise-level corporate clients. • We are proud to be an equal opportunity workplace. We believe that diverse teams produce the best ideas and outcomes. We are committed to building a culture of inclusion, entrepreneurship, and innovation across gender, race, age, sexual orientation, religion, disability, and identity. • Check out our Privacy Policy. • Please Note: Pursuant to its business activities and use of technology, Stack AV complies with all applicable U.S. national security laws, regulations, and administrative requirements, which can restrict Stack AV’s ability to employ certain persons in certain positions pursuant to a range of national security-related requirements. As such, this position may be contingent upon Stack AV verifying a candidate’s residence, U.S. person status, and/or citizenship status. This position may also involve working with software and technologies subject to U.S. export control regulations. Under these regulations, it may be necessary for Stack AV to obtain a U.S. government export license prior to releasing its technologies to certain persons. If Stack AV determines that a candidate’s residence, U.S. person status, and/or citizenship status will require a license, prohibit the candidate from working in this position, or otherwise be subject to national security-related restrictions, Stack AV expressly reserves the right to either consider the candidate for a different position that is not subject to such restrictions, on whatever terms and conditions Stack AV shall establish in its sole discretion, or, in the alternative, decline to move forward with the candidate’s application. • Please Note:
Responsibilities
• Ensure all pilot and test missions comply with Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) regulations, as well as state-specific autonomous vehicle (AV) testing and deployment mandates. • Establish and maintain standard operating procedures for freight disruptions, weather delays, and operational exceptions, ensuring minimal impact on customer supply chains. • Identify operational bottlenecks and implement process improvements to lower unnecessary dwell time and delays on route. • Oversee day-to-day freight movement for commercial pilot partners, ensuring delivery SLA is met and seamless hub-to-hub operations achieved. • Act as a primary operational point of contact for pilot customers. Conduct regular operational reviews, provide performance metrics, and translate customer feedback into operational workflows. • Partner with the product and engineering teams to provide operational feedback, helping to shape the internal dispatching tools, driver scheduling, asset and service tracking, and freight management software.
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