massive-rocket - Account Manager

• Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else • A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win • A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond • Remote‑First for Life – Work from wherever you feel your best • Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter • Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable • A Few Things to Know Before We Get Started • Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work • Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment • ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill) • References – We may request two references, so have names, relationships, and contact details ready • For Contractors – Proof of incorporation and up‑to‑date insurance is required • A Quick Note on Applications • We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time. • Who Are Massive Rocket? • Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here. • Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact. • Who Are We Looking to Add to Our Team? • As an Account Manager at Massive Rocket, you’ll play a critical role in driving revenue growth while building and nurturing long-term client relationships. Sitting within the sales team, you’ll operate across both new business (hunting) and account growth (farming) — identifying opportunities, shaping solutions, and ensuring clients realise ongoing value from our services. • You’ll work closely with Client Partners and delivery teams to create compelling, tailored proposals that align with client needs across CRM, data, and Martech. From initial engagement through to onboarding and growth, you’ll ensure a seamless and high-quality client experience. • Beyond closing new business, you’ll take ownership of a portfolio of accounts — building strong relationships, identifying expansion opportunities, and contributing to strategic roadmaps that drive long-term partnerships. You’ll act as a key bridge between clients and internal teams, ensuring alignment, quality delivery, and commercial success. • What Will You Do? • Identify, develop, and close new business opportunities in collaboration with Client Partners • Create tailored pitch decks, proposals, and pricing aligned to client needs and objectives • Support contract negotiations and facilitate successful deal closure with client stakeholders • Manage client onboarding, ensuring a smooth transition from sales to delivery • Build and maintain strong relationships across your client portfolio, establishing trust and long-term partnerships • Proactively identify growth opportunities within existing accounts and drive account expansion • Support the development of strategic roadmaps to guide client growth and future engagements • Collaborate closely with delivery teams to ensure alignment, resourcing, and high-quality execution • Maintain high standards of client experience and act as a key point of contact throughout engagements • What Makes You a Great Fit • 5+ years of experience in a sales-focused, client-facing role, ideally within tech, digital marketing, or consulting environments • Proven track record of meeting or exceeding sales targets through consultative selling • Strong ability to build relationships and establish credibility with new and existing clients • Experience working with or understanding CRM, Martech, customer data, or analytics ecosystems • Ability to quickly grasp technical concepts and translate them into client value propositions • Strong organisational and project management skills, particularly across sales-to-delivery transitions • Excellent communication and presentation skills, both written and verbal • Proactive, entrepreneurial mindset with the ability to identify opportunities and drive outcomes independently • Comfortable working in a fast-paced, growth-oriented environment • English proficiency at C1 level