Talos - Account Manager, Americas
Requirements
• 3+ years of experience in account management or a similar client-facing role (e.g., Sales Trading, Execution/Algo Sales) • Background in traditional capital markets required • Experience with electronic trading platforms and workflows • Demonstrated ability to work with clients to solve complex trading or technology-related challenges • Experience managing commercial discussions and/or contract negotiations preferred • Familiarity with digital assets and crypto markets preferred • Excellent verbal and written communication skills • Check out these videos and links to learn more about Talos and our culture! • Spotlight Article: Talos Snapshot by DRW • Website: Explore Talos: Products, Investors, Team & More • Case Studies: Real world examples of client solutions • Awards: Talos Wins Hedgeweek Global Digital Assets Award 2024 • Culture: Award-winning, Forbes-listed, low-attrition team • Andreessen Horowitz re: Talos: "The company best suited to drive institutional adoption is one that understands traditional capital markets deeply and is forward-thinking enough to fully grasp the promise of crypto. Talos is that company."
Responsibilities
• Execute and continuously refine the account management strategy, leveraging both qualitative insights and quantitative data • Own and manage the full post-contract lifecycle for new and existing Talos clients, from onboarding through ongoing support • Maintain and manage revenue forecasts, with a focus on identifying cross-sell and upsell opportunities • Partner closely with Sales, Product, Solutions, and Engineering teams to ensure client needs are met and represented in product development • Build and nurture strong client relationships, providing consultative guidance on trading workflows and platform usage • Drive client value realization while maximizing long-term contract value • Monitor and proactively improve overall client health, engagement, and satisfaction
Benefits
• $110K – $130K • Offers Equity • Offers Bonus • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • While we support the use of AI tools to enhance productivity in your role, we ask that you refrain from using AI assistants during the application process. It's important for us to understand your genuine interest in Talos and assess your personal, non-AI-assisted communication skills. Please indicate 'Yes' if you have read and agree. • If not, please don't apply as we won't proceed your application. If you're not suitable for this role, we encourage you to apply to our Open Application for future opportunities. • Great answers are often 100 - 200 words • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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