Sidecar Health - Account Manager, Client Services - Texas
Requirements
• 3+ years of experience in account management in health insurance or employee benefits • Strong track record of successful account management and retention • Ability to travel up to 40% across Texas • Bachelor's Degree • Excellent communication, organization, and relationship-building skills • A strong sense of ownership, a bias for action, and superior problem-solving skills • Ability, and excitement to work in a fast-paced dynamic startup environment • Current Texas State Health and Life insurance license in good standing (preferred) • (preferred) • What You'll Get • What You'll Get • Competitive salary, bonus opportunity, and equity package • Comprehensive Medical, Dental, and Vision benefits • A 401k retirement plan • Paid vacation and company holidays • Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S. • In taking a market-based approach to compensation, base pay may vary depending on location. Additionally, base pay may vary considerably depending on job-related skills and experience. The current expected salary range for this position is: $85,000 - $95,000.
Responsibilities
• Serve as the primary liaison for existing groups, maintaining positive relationships, and driving group satisfaction and retention • Attend virtual and in-person client meetings across Texas to build relationships with groups, conduct education meetings, and provide enrollment support • Lead renewal discussions, including negotiating terms and pricing to drive retention while balancing business objectives and client needs • Proactively identify potential obstacles to group success and collaborate with internal teams to develop strategic solutions • Collaborate closely with internal teams to ensure seamless implementation and optimize the group experience • Oversee resolution of escalated issues by responding swiftly and managing client inquiries, concerns, and requests • Be a part of a cutting-edge, fast-growing team
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