SOCi - Manager, Customer Success - Property

• Remote Opportunity: Ability to work 100% remotely • Remote Opportunity • 1–2 years of people management or team lead experience, with 5+ years of Customer Success experience • Experience working with or directly within the multifamily property industry, with a strong understanding of the dynamics, stakeholders, and operational requirements of the industry • Strong analytical, organizational, and problem-solving skills • Ability to work cross-functionally and collaborate effectively to resolve issues and improve customer experience • Strong interpersonal and consultative communication skills • Motivated coach with a track record of developing and supporting team performance • Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned • What SOCi Provides to You • Comprehensive Benefits Package (full-time permanent, non-contract roles only) • (full-time permanent, non-contract roles only) • Health insurance plans, dental, and vision • Wellness incentives • 401(k) plan with employer match • Flexible Work Environment  (full-time, non-contract roles only) • (full-time, non-contract roles only) • Flexible paid time off • Quarterly wellness days • Unique employee engagement programs • Empowering Career Growth and Success • What’s Important at SOCi • Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe!Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information.