Cala Health - Customer Success Specialist

• Bachelor’s degree or higher required • 3+ years medical device experience or healthcare experience including direct customer interaction • Demonstrated track record of outstanding customer focus • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams • Proficiency with customer relationship management (CRM) software and other relevant tools • Proven problem-solving skills • Applicants must be authorized to work in the United States on a full-time basis, or eligible for work authorization through a sponsorship path that Cala Health is able to support. Sponsorship decisions are made individually based on role, timeline, and cost considerations, and are not guaranteed. • Cala Health believes our success is based on diversity of people, teams and thinking. We offer all employees the tools, training and mentoring they need to succeed. Our selection process is driven by the key requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-jobrelated disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.