miramace - Head of Operations

• You've done strategy and operations at fast-growing, leading tech companies. • You have a background in fast-paced, ops-heavy environments such as McKinsey, BCG or Bain. • You build systems, not workarounds. When something breaks twice, you find the root cause, redesign the process and add a metric so it can't quietly break again. • You move first and refine as you go. You'll make a good decision today rather than a perfect one next month. • You treat every problem in your area as yours. You don't wait for permission, a full spec or another meeting. • You're energized by real urgency. Your best work has come when the stakes were high and the timeline was short. • You live in the numbers and in the details, and you hold yourself and others to a high bar. • Bachelor's or master's degree from a top 15 school. • Prior experience at McKinsey, BCG or Bain. • Strategy and operations leadership experience after consulting, with results you can measure. • A track record of building predictable, measurable systems in a fast-moving, high-ownership environment. • Healthcare operations experience, especially Medicare, provider operations or revenue cycle. • A wizard at building financial models, and at using Claude Code to build proof-of-concept artifacts that quickly become dashboards or processes. • THE ARRANGEMENT • This is a remote, full-time W-2 role with benefits.