Platform Product Manager

kraken123London - Hybrid1w ago

In Office EMEA Energy Product Manager Flight Attendant Concierge Product Marketing Customer Relations Datadog Harness Competitive Analysis

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Requirements

Established experience as a Product Manager (or Senior PM), with a track record of owning a product area from discovery to delivery. You know how to define success, measure it, and iterate.
Fluency in the language of Reliability. You aren't expected to code, but you should be comfortable discussing Observability strategies, Datadog configurations, and architectural trade-offs with senior engineers. If you haven’t had a tonne of experience here, a strong interest in deeply technical domains and a willingness to upskill are just as valuable
Ability to drive delivery in a fast-paced environment without burning out your team. You know how to navigate risks and escalate blockers effectively to keep momentum high.
To be able to take a vertical business objective (e.g., "Improve Platform Stability") and translate it into actionable team-level projects.
Curiosity and willingness to roll up your sleeves. Fantastic ideas come from everywhere in Kraken Technologies, so you’ll need to be able to spot and harness them.
Experience in building internal-facing tooling
Knowledge of the energy industry, whether that’s in the UK or globally.
We're very excited to be growing our team. We're looking for skills and experience to help shape and define the future of not only our team, but the wider business at a global scale. If you're reading this and grinning, please apply! There are huge challenges to tackle, and we need amazing people who are keen to get stuck in.
Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [email protected] and we'll do what we can to customise your interview process for comfort and maximum magic!

Responsibilities

Develop and manage the product strategy for Kraken's platform products to ensure alignment with business goals and customer needs.
Collaborate closely with engineering teams to prioritize features based on market demand and technical feasibility.
Lead cross-functional team meetings, including designers, engineers, marketers, sales representatives, etc., to align product development efforts across the organization.
Conduct competitive analysis of similar platform products in the industry to identify opportunities for differentiation and growth.
Engage with customers through various channels (e.g., surveys, interviews) to gather feedback on existing features and understand their needs for future enhancements.
Monitor key performance indicators (KPIs) related to platform product usage, customer satisfaction, revenue generation, etc., to measure success against objectives.
Identify new market opportunities or potential partnerships that can expand the reach of Kraken's platform products and drive business growth.
Develop a comprehensive roadmap for upcoming features and enhancements based on user feedback, competitive analysis, and strategic priorities to ensure continuous improvement and innovation in product offerings.
Oversee marketing campaigns targeted at promoting Kraken's platform products internally within the organization as well as externally among potential customers or partners.
Participate in quarterly business reviews with senior leadership, providing updates on progress towards strategic goals and identifying areas for improvement to optimize overall performance.