OpenSea - Lead Product Manager (Compliance and Fraud)
Requirements
• Zinnia is seeking a Lead Product Manager to drive the evolution of our compliance and fraud prevention capabilities across our life and annuity product ecosystem. This role will shape how we embed intelligent, scalable safeguards that prevent illicit activity, detect suspicious behavior, and ensure we meet the expectations of a tightly regulated industry. You’ll partner across product, data, engineering, risk, and legal to deliver customer-focused solutions that balance protection, regulatory alignment, and seamless experiences. Life and annuity domain knowledge is not required, but you should bring proven success managing complex product capabilities in regulated, fraud-sensitive financial environments. • 10+ years of experience in product management, with direct ownership of features tied to fraud prevention, AML, KYC, risk management, or regulatory compliance in fintech, banking, payments, or adjacent fields. • Strong understanding of fraud prevention techniques and tools including transaction monitoring, behavioral analytics, identity verification, device intelligence, and threat modeling. • Familiarity with relevant regulations and industry standards (e.g., BSA/AML, USA PATRIOT Act, OFAC, GDPR, CCPA, GLBA, SEC/FINRA). • Experience integrating third-party compliance/risk tools via APIs; comfort designing and owning vendor-driven workflows. • Ability to collaborate deeply across legal, security, engineering, and data teams with strong documentation and stakeholder communication skills. • Technical literacy in secure architecture, data pipelines, and basic SQL or BI tools to support investigation, tuning, and decision-making. • Process-minded with a knack for building scalable, policy-aligned systems that support both business goals and regulatory obligations. • Experience designing product capabilities for complex user journeys, such as account origination, financial product onboarding, or multi-party data workflows. • Familiarity with fraud vector detection for synthetic identity, account takeover, payment fraud, or agent/broker manipulation. • Certifications such as CAMS, CFE, CFCS, or CISA. • Prior work with or understanding of life insurance, annuities, or wealth management platforms
Responsibilities
• Own the product strategy, roadmap, and delivery of compliance, AML, and fraud detection capabilities within a modern insurance platform. • Build and enhance controls across the policy lifecycle—from onboarding and payment intake to servicing, surrender, and disbursement—with fraud and regulatory alignment at every touchpoint. • Develop intelligent monitoring systems that detect suspicious transaction patterns (e.g., unusual funding, beneficiary manipulation, synthetic identities, rapid movement of funds) and support rule-based or ML-driven alerting. • Define and deliver AML/KYC features such as identity verification, sanctions/PEP screening, enhanced due diligence workflows, and audit traceability. • Collaborate with Compliance, Legal, and Operations to translate regulatory requirements into scalable, productized features aligned with BSA/AML, OFAC, SEC, NAIC, and GLBA/CCPA frameworks. • Guide integrations with external fraud, AML, and identity platforms (e.g., Alloy, Socure, ComplyAdvantage), optimizing automation and performance. • Build internal tools for case management, escalation workflows, and alert resolution, supporting real-time decisioning and investigation by compliance analysts. • Drive a culture of risk-aware product development, including data governance, secure customer data handling, and detailed incident response procedures. • Support fraud and AML incident response, including root cause analysis, impact reporting, and long-term mitigation planning. • Stay current on regulatory shifts and fraud trends to inform strategy, priorities, and capability design.
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