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Toptal - VP, AI Services

Remote - Canada1mo ago

Remote Vp NA Software VP of Security Quant Storytelling ITIL

Requirements

• 10+ years IT services; 5+ in senior leadership; P&L accountability. • Proven track record building/scaling ITSM or AI-focused practice. • Hands-on ServiceNow ITSM Pro/ITOM/Virtual Agent/Now Assist at architect/delivery lead. • Deep ITIL v4 knowledge; MP/SL certification preferred; C-suite engagement. • Experience applying AI, automation, or ML in ITSM/IT Ops; ROI storytelling.

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