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Jobs/Director of Customer Success Role/ava-labs - Director of Communications, Ava Labs
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ava-labs

ava-labs - Director of Communications, Ava Labs

Remote - USA5d ago
RemoteDirectorNACryptocurrencyFintechDirector of Customer SuccessVP of MarketingDocumentationAvalancheTeam ManagementMedia RelationsBrand StrategyOutreach

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Requirements

• This role requires someone who can work closely with executive leadership, build institutional-quality communications programs, and execute with the speed and decisiveness that a high-growth company demands. You write well, think strategically, and know how to make complex ideas land with force and clarity.

Responsibilities

• EXECUTIVE COMMUNICATIONS • Develop and execute proactive media and positioning strategies for Ava Labs' key executives, including the CEO, President, and other senior leaders • Build and maintain spokesperson messaging, briefing materials, talking points, and media prep • Ensure leadership shows up with consistency, conviction, and credibility across media, panels, and public platforms • Identify and shape executive thought leadership opportunities across earned media and speaking • MEDIA RELATIONS • Own the relationships with journalists and editors across tier 1 business press (Bloomberg, WSJ, FT, Fortune, Forbes), financial media, and crypto-native publications • Drive proactive story development — not just reactive pitching • Manage embargoes, exclusives, and launch communications with precision • Build and maintain a forward-looking media calendar tied to company priorities • BRAND & NARRATIVE • Serve as the communications owner of Avalanche's core narrative: "Technology Built for Business" • Develop and maintain messaging frameworks, press materials, FAQs, and positioning documents • Ensure narrative consistency across all earned media touchpoints • Partner closely with marketing and growth on brand launches, campaigns, and major announcements • SPEAKING & CONFERENCE STRATEGY • Own the global speaking pipeline from sourcing to execution • Evaluate and prioritize conference opportunities based on audience quality, narrative fit, and strategic value • Ensure all confirmed speakers are properly prepared with current messaging and context • AGENCY & TEAM MANAGEMENT • Manage the external PR agency relationship, setting strategy and holding the agency accountable to outcomes — not activity • Build and develop a lean internal communications team over time • RAPID RESPONSE & ISSUES MANAGEMENT • Serve as the communications lead on breaking news, industry developments, and reputational moments • Proactively identify risks and opportunities in the media and narrative landscape • Develop and maintain rapid response protocols • AVALANCHE SUMMIT & EVENTS • Build and own the media strategy for Avalanche Summit NYC and other major ecosystem moments • Manage press outreach, credentialing, briefing coordination, and post-event narrative amplification • 8-10 years of communications experience, with meaningful time spent in crypto, Web3, fintech, and institutional finance • Demonstrable experience working closely with C-suite executives on communications strategy and media positioning • Established relationships with journalists and editors at tier 1 business, financial, and crypto-native publications • Deep fluency in the crypto and blockchain landscape — you understand the technology, the culture, and the institutional dynamics simultaneously • Exceptional writer across all formats: media pitches, press releases, talking points, op-eds, briefing documents, and long-form narrative • Proven track record of securing meaningful, proactive media coverage — not just press release distribution • Experience managing external agencies and holding them accountable to real outcomes • Based on the East Coast; NYC preferred for in-person collaboration • YOUR AWESOME IFS • Prior experience at a Layer 1 or Layer 2 blockchain protocol, major crypto exchange, or institutional platform • Existing relationships within the crypto media ecosystem and with relevant financial press • Experience building or rebuilding a communications function inside a fast-moving company • Familiarity with Avalanche's ecosystem, architecture, positioning, and community • Background spanning both consumer/retail crypto audiences and institutional finance communications

Benefits

• If you've ever thought about joining an early stage Web3 company - this is it! We're a global, world-class team of experts in computer science, economics, finance, marketing, and law with offices in New York City and Miami. We're highly passionate about Web3 and redefining the way people build and use finance and decentralized applications of all kinds. The company received early-stage funding from Andreessen Horowitz, Initialized Capital, and Polychain Capital, with angel investments from Balaji Srinivasan and Naval Ravikant. Join us and be a pioneer in a new technology that will have implications across a range of verticals such as finance, gaming, investing, collectibles, among many others.

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