handshake - Senior Partner Insights Manager - EDU
Requirements
• 5+ years of experience in analytics, business operations, revenue or customer success operations, product operations, data products, or a related field. • Strong analytical judgment: you understand what the data can and cannot tell us, can identify quality or methodology risks, and know when to investigate further. • Experience using AI-assisted analytics or workflow tools while maintaining strong validation and analytical standards. • Competent SQL skills and experience using BI and analytics tools to build, interpret, troubleshoot, and improve reporting. Experience with tools such as Looker, Omni, Hex, BigQuery, or Matik is a plus. • Demonstrated ability to take analytical work from discovery to delivery with limited day-to-day direction, including gathering requirements, defining methodology, managing stakeholders, and driving adoption. • Experience building reusable dashboards, reporting frameworks, data products, or other solutions that help people make decisions at scale. • Excellent written and verbal communication skills, including the ability to turn complex analysis into concise, compelling narratives and recommendations. • Strong cross-functional collaboration and project leadership skills, with the ability to influence without formal authority. • A customer- and partner-centered mindset, with the ability to connect analysis to meaningful outcomes for institutions, students, and Handshake. • High attention to detail, balanced with the ability to prioritize and make progress in a fast-moving environment. • Comfort working in ambiguous problem spaces and creating structure where processes or definitions are still evolving. • Experience working in higher education, career education, SaaS, or a related partner-oriented environment. • Familiarity with Handshake products, EDU Partnerships, career services, student engagement, or higher education workflows. • Experience with partner-facing analytics, executive reporting, benchmarking, or business reviews.
Responsibilities
• Own & Lead Strategy: • Own high-impact analytics and reporting initiatives for EDU Partnerships, from identifying the business question and defining success measures through analysis, delivery, enablement, and iteration. • Lead project planning and stakeholder communication for analytics programs, balancing impact, effort, urgency, and long-term maintainability. • Build & Scale Data Products: • Build and evolve internal and partner-facing data products, dashboards, reports, and narratives that help teams understand partner health, business performance, student engagement, risks, and opportunities. • Develop scalable sources of truth and self-service resources that reduce recurring manual work and help EDU teams answer common questions with confidence. • Analyze & Deliver Insights: • Deliver direct-to-partner insights, including business reviews, partner reporting, benchmarking, and other analyses that demonstrate Handshake’s impact and support partner decision-making. • Translate ambiguous business questions into clear analytical approaches, metrics, definitions, and recommendations; identify limitations in the data and communicate them clearly. • Use SQL and modern data and BI tools to investigate questions, validate results, develop reusable reporting, and improve the accessibility and trustworthiness of insights. • Partner & Collaborate Cross-Functionally: • Partner with Product and R&D on Handshake’s embedded analytics experience, incorporating feedback from EDU Success, Support, and partners into reporting priorities and user experiences. • Work cross-functionally to align on definitions, resolve data issues, identify dependencies, and improve the processes behind reporting and partner analytics. • Communicate & Enable: • Present findings and recommendations to audiences ranging from individual contributors and partner-facing teams to senior leaders, tailoring the story to the decision at hand. • Enable adoption by documenting analytical products, creating clear guidance, and supporting training or rollout activities for internal users. • Contribute to a collaborative, curious, and high-performing team culture.
Benefits
• Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel • Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutions • Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders • Build a massive, fast-growing business with billions in revenue • Handshake delivers benefits that help you feel supported—and thrive at work and in life. • The below benefits are for full-time US employees. • 🎯 Ownership: Equity in a fast-growing company • 💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching • 🍼 Family Support: Paid parental leave, fertility benefits, parental coaching • 💝 Wellbeing: Medical, dental, and vision, mental health support, wellness stipend • 📚 Growth: Learning stipend, ongoing development • 💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office • 🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days • 🤝 Connection: Team outings & referral bonuses • Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers http://joinhandshake.com/careers.
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