sophos - Director, Global Partner Enablement

• Execute a Partner-First GTM Enablement Strategy • Define and execute a global partner enablement strategy aligned to Sophos’ GTM model, partner program tiers, and regional growth priorities. • Ensure enablement supports key Sophos motions, including MSP/MSSP managed security services, solution selling, renewals, and expansion. • Lead change management initiatives that evolve partner behaviors in support of new GTM motions, platform adoption, and services-led selling. • Deliver Role-Based Partner Learning and Readiness Programs • Design and scale role-specific partner learning journeys across sales, technical pre-sales, implementation, managed services, customer success, and renewals. • Guide partners from onboarding through advanced competency and specialization, aligned to Sophos certifications, accreditations, and partner program requirements. • Apply adult learning principles, instructional design best practices, and skills-based frameworks to ensure learning drives behavior change and performance. • Maintain content lifecycle governance to ensure enablement stays current with product releases, platform evolution, and threat landscape changes. • Support MSP / MSSP Enablement and Field Execution • Ensure enablement directly supports MSP and MSSP business models, including recurring revenue motions, operational efficiency, and service differentiation. • Establish global enablement standards, frameworks, and governance while enabling regional flexibility based on market needs. • Collaborate with Regional Enablement and Field teams to support GTM launches, sales plays, campaigns, and priority partners. • Coordinate delivery of enablement such as workshops, simulations, solution playbooks, and technical labs that reinforce real-world execution. • Act as an executive escalation point for strategic partner enablement needs. • Define and Track Enablement Success Metrics • Ensure success metrics are tied to Sophos business outcomes, including partner ramp time, certification attainment, pipeline contribution, deal velocity, adoption, renewal rates, and expansion. • Leverage CRM, partner performance data, and field insights to identify skill gaps and optimize enablement investments. • Provide executive-ready reporting that demonstrates enablement impact on partner success and revenue growth. • Drive Content Strategy with Cross-Functional Leadership • Oversee the global partner enablement content strategy, including onboarding programs, solution and security playbooks, labs, partner toolkits, and just-in-time resources. • Serve as a cross-functional leader working closely with Product Marketing, Product Management, Partner Programs, Sales, and Channel to ensure alignment and consistency. • Build, mentor, and lead a high-performing global partner enablement team (direct and/or dotted-line), operating effectively in a matrixed environment. • Lead AI-Powered Partner Enablement • Use generative AI and prompt-driven workflows to scale partner curriculum, technical content, playbooks, labs, and self-service resources while maintaining appropriate human review. • Establish repeatable processes for sourcing, reviewing, governing, and publishing accurate technical content from Sales Engineers, Product, Product Marketing, and other SMEs. • Use platform data and partner feedback to improve content quality, production speed, adoption, and partner readiness. • 10+ years of experience in partner enablement, channel sales, customer success enablement, or learning and development within cybersecurity or enterprise SaaS. • Deep hands-on experience enabling global channel partners across Americas, EMEA, and APJ, with strong understanding of MSP, MSSP, VAR, and distributor models. • Proven success designing and executing role-based, GTM-aligned learning programs that drive measurable partner performance. • Experience working closely with Sales, Channel, and Customer Success leaders in a partner-first organization. • Data-driven mindset with the ability to define KPIs, analyze performance, and demonstrate enablement ROI. • Exceptional executive communication, facilitation, and stakeholder influence skills. • Practical AI fluency, including generative AI, prompt design, content transformation, and quality-review workflows. • Experience building AI-assisted enablement and technical content processes that balance speed, accuracy, governance, source traceability, and human judgment.