scarlet - Certification Program Manager

UK - London Office2h ago

In Office Mid EMEA Medical Devices Program Manager Documentation Project Planning Program Management

Requirements

• 3+ years’ experience in operations, project delivery, or a related discipline. You’ve owned detailed projects or workflows from planning through completion, meeting agreed deadlines and communicating complex information clearly. • Strong analytical background. A degree or equivalent in Science, Technology, Engineering, and Mathematics, or another analytically demanding subject, or comparable achievement through technical work, research or independent projects. • Evidence of solving difficult problems independently. You can explain an unfamiliar problem you tackled, how you broke it down, the decisions you made and the result you achieved. • An eye for detail. Experience reviewing detailed documents or data for completeness and accuracy. • Experience in healthcare, certification or another regulated industry. • Knowledge of medical technology and the role of certification.

Responsibilities

• Plan and coordinate certification programs, including client considerations and audit time calculations, and improve how milestones, dependencies and follow-up activities are managed. • Review applications and shape project plans, identifying device codes, required assessments and assessor competence requirements, while streamlining routine checks. • Prepare certificates following approved certification decisions and coordinate surveillance and renewals, simplifying administration. • Streamline certificate transfers by coordinating next steps with customers and outgoing certification bodies. • Triage medical device change notifications and coordinate the appropriate specialist review, improving how changes are categorised and routed. • Keep customers and colleagues informed of progress, outstanding actions and next steps. • Work with product and engineering to improve procedures and automate routine workflows, so your work increasingly focuses on the most complex customers and cases.