WPP - Workday Global HCM Support Lead

• Strong experience in support service delivery, release planning, and change coordination, within a systems or technology environment • support • service delivery, • release planning, and change coordination, • Experience managing senior stakeholders and operating effectively across cross-functional and regional teams • senior stakeholders • Experience in incident management, including coordination, escalation, stakeholder communication, and follow-up actions • incident management • Strong judgement in prioritisation and decision support, particularly where there are competing business and regional requirements • prioritisation and decision support • Excellent written and verbal communication skills, with the ability to adapt messaging for technical and non-technical audiences • Experience designing or delivering training, guidance, or user enablement to support change adoption • training, guidance, or user enablement • Strong organisational skills, with the ability to manage multiple workstreams, deadlines, and dependencies simultaneously • A proactive and solution-oriented approach, with strong attention to detail and a focus on continuous improvement • You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. • You're open: • You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. • You're optimistic: • You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. • You're extraordinary: • What we'll give you: • Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. • Passionate, inspired people • Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. • Scale and opportunity • Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? • Challenging and stimulating work • We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.