Extend - Product Manager II
Requirements
• Experience: 4+ years of professional experience in product management, with a track record of shipping successful B2B or consumer-facing software products. • Education: Bachelor’s degree in Business, CS, Engineering, or a related field—or equivalent professional experience showing a strong grasp of product fundamentals. • Education: • Core Competency: We need a PM who is an execution powerhouse. You should demonstrate the ability to take complex, ambiguous problems and break them down into clear, executable steps for engineering and design teams. • Core Competency: • Analytical Prowess: Strong proficiency in using data to tell a story. You are comfortable writing SQL or using analytics platforms to track KPIs and measure the success of your features. • Analytical Prowess: • Communication: A clear and persuasive communicator who can explain the "why" behind product decisions and manage expectations across diverse stakeholder groups. • Communication: • Technical Literacy: A solid understanding of API integrations, cloud architecture, and modern software development lifecycles to ensure feasible and scalable product handoffs. • Technical Literacy: • Entrepreneurial Mindset: Thrives in a high-growth, fast-paced environment. You are a self-starter who is comfortable wearing multiple hats and taking extreme ownership of your domain. • Entrepreneurial Mindset: • Nice-To-Haves: • Nice-To-Haves: • Fintech or E-commerce Fluency: Prior experience working with payment gateways, checkout flows, or insurance-tech products. • Fintech or E-commerce Fluency: • Merchant Experience: Experience building dashboards or tools specifically for SMB or Enterprise retailers. • API Product Management: Background in managing developer-facing products or third-party integrations. • API Product Management: • Expected Pay Range: $124,000 - $145,000 per year salaried*
Responsibilities
• This role will lead the discovery, definition, and delivery of high-impact product features that drive value for our merchants and their customers. As a Product Manager, you will act as the bridge between business goals, technical constraints, and user needs, leading cross-functional teams to ship scalable solutions in a fast-paced startup environment. • Support Product Strategy: Collaborate with leadership to define the product roadmap, prioritizing initiatives that align with Extend’s mission to revolutionize the post-purchase experience. • Support Product Strategy: • Own Feature Outcomes: Drive the end-to-end product lifecycle for specific features—from initial discovery and requirement gathering (PRDs) to launch and post-launch optimization. • Own Feature Outcomes: • Collaborative Execution: Partner closely with Engineering, Design, and stakeholders to deliver persona-first, data-driven solutions while navigating technical trade-offs and business goals. • Collaborative Execution: • Decide with Data: Leverage user research, product analytics and A/B testing to iterate on features and advocate for the best user outcomes. • Decide with Data: • Accelerate with AI: Identify opportunities to integrate AI-assisted tools and workflows to enhance the merchant experience and automate internal processes. • Accelerate with AI: • Customer Advocacy: Actively engage with internal Customer Success teams to gather feedback, identify pain points, and translate them into actionable product requirements. • Customer Advocacy: • Refine the Roadmap: Participate in sprint planning, backlog grooming, and retrospective meetings, providing clear direction and ensuring the team is focused on the highest-priority tasks. • Refine the Roadmap:
Benefits
• The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills, and experience. • Life at Extend: • Life at Extend: • Working with a great team from diverse backgrounds in a collaborative and supportive environment. • Competitive salary based on experience, with full medical and dental & vision benefits. • Stock in an early-stage startup growing quickly. • Generous, flexible paid time off policy. • 401(k) with Financial Guidance from Morgan Stanley. • Extend CCPA HR Notice
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