Zeta Global - Project Manager

• Deliver assigned projects (implementation and one-time engagements) by developing comprehensive project plans that define objectives, timelines, budgets, and resource requirements to deliver the contracted scope. • Coordinate project activities, ensuring adherence to project milestones and deliverables. • Monitor and track progress, identifying and addressing any issues or risks that may impact project success. • Manage project forecasting and resource planning throughout the project lifecycle. • Clearly identify resource demand based on detailed project plans. • Lead recurring status reviews and stakeholder communications, escalating risks, decisions, and dependencies as required. • Develop and maintain project documentation and reporting (e.g., plans, RAID logs, status reports), providing clear visibility to internal and client stakeholders. • Define and lead cross-functional project teams (e.g., Technical Services, Production Services, Strategy, Client Success, Global Support and Sales), assigning tasks and responsibilities based on a defined RACI matrix. • Define work packages and assignments aligned to contracted scope, ensuring adherence to budget, quality standards, and schedule. • Foster a culture of accountability and continuous improvement across the delivery team. • Identify and engage project stakeholders, establishing clear communication channels and managing expectations. • Identify and assess project risks, developing mitigation strategies and contingency plans. • Proactively manage changes to project scope, timelines, and resources, ensuring proper documentation and communication. • Monitor and control project budgets, identify cost-saving opportunities, and implement appropriate measures. • Collaborate with the Program Director, Portfolio Program Manager (as applicable), and resource owners to ensure appropriately skilled and experienced resources are assigned to the project. • Support Sales by coordinating estimates and validations, assessing implementation risks, and reviewing statements of work for completeness and feasibility. • Ensure deliverables meet defined quality standards and client requirements, coordinating reviews and approvals as needed. • Ensure delivery of the contracted scope and align with the project team on roles, responsibilities, and success criteria.