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Jobs/Support Engineer Role/serverfarm - Critical Facilities Controls Support Engineer
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serverfarm

serverfarm - Critical Facilities Controls Support Engineer

Remote - USA4d ago
RemoteSeniorNAHospitalsPharmaceuticalsSupport EngineerTechnical Support EngineerDocumentationReportingTransformersCAIA

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Requirements

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a closely related discipline; equivalent industry or military experience may be considered in lieu of a degree. • Minimum of 5 years of experience supporting controls engineering activities, including system installation, testing, start-up, commissioning, or operations in industrial or critical environments. • Exposure to control system integration involving multiple vendors, subsystems, and field devices. • Working knowledge of control theory fundamentals, including proportional-integral-derivative (PID) concepts. • Familiarity with PLC or SCADA-based control systems and standard industrial programming environments. • Ability to read and interpret engineering documentation, including electrical one-line diagrams, control diagrams, network schematics, and control panel drawings. • Experience supporting data centers or other mission-critical facilities such as hospitals, laboratories, defense facilities, pharmaceutical manufacturing, or oil and gas operations • Hands-on experience with electrical or mechanical controls systems installation, service, or field support. • Familiarity with commissioning processes, test procedures, and basic safety and regulatory requirements. • Experience working with BMS, EPMS, or industrial automation platforms in an operational support capacity. • Ability to produce clear, consistent technical documentation, test reports, and operational reference materials. • General knowledge of critical data center equipment, including generators, UPS systems, switchgear, transformers, chillers, air handling units (AHU, CRAH, CRAC), fire detection and suppression systems, and associated controls. • The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.

Responsibilities

• Support the deployment of data center control and monitoring systems during construction and commissioning (L1-L5) activities under the guidance of senior controls personnel. • Assist with validation and documentation of controls and monitoring systems, performance, ensuring deliverables are complete, accurate, and suitable for handover to Operations. • Provide technical support related to building operations, mechanical and electrical plant controls, BMS/EPMS systems, and associated field devices. • Execute point-to-point verification, software logic checks, and graphics testing to confirm operability, compatibility, and alignment with design intent. • In coordination with Operations Engineering, review QA/QC activities, hardware installations, control panels, wiring, and programming changes identified during commissioning. • Participate in commissioning testing to validate controls settings, alarm thresholds, system integrations, and basic operability of infrastructure systems. • Support troubleshooting and resolution of controls-related operational issues, including Loss of Visibility (LOV), Loss of Resilience (LOR), and other events impacting operations, in accordance with defined Service Level Agreements (SLAs). • Collaborate with Operations, Development, Operations Engineering, and vendor teams to identify defects, document findings, and support corrective actions. • Contribute to continuous improvement efforts by identifying recurring issues, documenting lessons learned, and suggesting enhancements to controls systems or procedures. • In coordination with Operations Engineering, maintain accurate and timely documentation, including test results, commissioning records, as-built updates, and operational reference materials.

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