n8n - Head of Solutions Engineering

Berlin, Berlin-Brandenburg, Germany - Hybrid€1k/month+ Equity1mo ago

In Office Director EMEA Nonprofit Solutions Engineer Team Leadership Coaching Close Segment Rust Mid-Market Product Marketing Enterprise Sales Customer Success

Requirements

• 🧭 Senior strategic leadership: You have led a Solutions Engineering, Sales Engineering, or Solutions Architecture function and can operate as a peer within a senior sales leadership team. • 🧭 Senior strategic leadership: • 🛠️ Strong technical foundation: You can engage credibly with highly technical teams and customers across APIs, integrations, architecture, security, deployment, and enterprise systems. • 🛠️ Strong technical foundation: • 📈 High-growth scaling experience: You have helped evolve a Solutions Engineering organisation through a period of rapid growth, increasing complexity, and meaningful organisational change. • 🏢 Complex enterprise experience: You understand how to support sophisticated, multi-stakeholder sales cycles and large deployments within global organisations. • 🔄 End-to-end customer perspective: You have deep pre-sales expertise alongside meaningful exposure to post-sales, partner, or services-led technical engagements. • 🔄 End-to-end customer perspective: • 👥 Organisational development: You have designed team structures, operating models, and playbooks while coaching managers and developing high-performing technical teams. • 👥 Organisational development: • 🤝 Cross-functional influence: You have worked closely with Product and Engineering and can translate customer requirements into clear, technically grounded insights. • 🤝 Cross-functional influence: • 🤖 AI curiosity: You actively explore how AI and agentic ways of working can transform customer solutions, team productivity, and the future of Solutions Engineering. • 🤖 AI curiosity: • ⚡ Adaptability and ownership: You’re comfortable moving between long-term strategy and hands-on execution in a fast-changing environment where not every process has already been built. • ⚡ Adaptability and ownership: • 🌱 Values-led leadership: You lead with humility, integrity, and low ego, creating an inclusive environment where talented people can do their best work. • 🌱 Values-led leadership: • Nice-to-haves • Nice-to-haves • 🌐 Open-source experience: You have worked within an open-source or community-led company and understand how community adoption shapes enterprise growth. • 🚀 Product-led growth: You have experience connecting a product-led motion with assisted, enterprise, and strategic sales motions. • 🚀 Product-led growth: • 🌍 Global leadership: You have managed distributed teams or supported customers across multiple regions and time zones. • 🌍 Global leadership: • 📊 Segment breadth: You have designed distinct Solutions Engineering approaches for mid-market, enterprise, and strategic customer segments. • 📊 Segment breadth:

Responsibilities

• DEFINING THE FUTURE OF SOLUTIONS ENGINEERING • Build upon and own the global Solutions Engineering strategy, organisational design, and roadmap for the next stage of n8n’s growth. • Build a clear vision for how the organisation should evolve across mid-market, enterprise, partner, and post-sales motions. • Translate that vision into a practical sequence of priorities that balances immediate business needs with where n8n needs to be in the short-medium term future. • Design scalable and AI-native ways of working that increase the team’s impact without relying solely on additional headcount. • BUILDING SCALABLE CUSTOMER AND PARTNER MOTIONS • Establish differentiated playbooks for scaled mid-market engagements, complex enterprise sales cycles, strategic accounts, partner-led opportunities, and post-sales deployments. • Raise the quality of technical discovery, validation, pilots, and solution design so customers are ready to reach production successfully after signing. • Create repeatable one-to-many experiences that allow Solutions Engineers to focus their time on the highest-value and most technically complex opportunities. • Ensure partners and global systems integrators have the technical enablement, materials, and support they need to deliver successful customer outcomes. • DEVELOPING A HIGH-PERFORMING GLOBAL TEAM • Lead a global Solutions Engineering organisation of approximately 15 people (including 2 Team Leads) and prepare the team to scale significantly as n8n grows. • Coach and develop our existing frontline leaders, helping them become stronger people managers, technical leaders, and strategic business partners. • Define what great performance looks like across each Solutions Engineering motion and equip the team with the training, tools, and feedback needed to achieve it. • Stay close enough to the work to coach through complex engagements, remove obstacles, and help the team execute while the organisation continues to mature. • SHAPING COMPANY AND PRODUCT STRATEGY • Represent Solutions Engineering as a senior member of the global sales leadership team, bringing a clear technical and customer perspective to strategic decisions. • Act as a key connection between go-to-market and Product, translating field insights into technically credible and actionable feedback. • Partner closely with Sales, Customer Success, Partnerships, Product, Product Marketing, and Engineering to improve the full customer lifecycle. • Help prioritise the capabilities required to make new products and features demonstrable, deployable, and production-ready for global enterprises.

Benefits

• Competitive compensation 💸 – We offer fair and attractive pay. • Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. • Ownership • Work/life balance 🏖️ – We work hard but ensure you have time to recharge: • Work/life balance • Europe: 30 days of vacation, plus public holidays wherever you are. • Europe: • US: 20 vacation days, 8 sick days, plus public holidays wherever you are. • Health & wellness 🩺 – • Health & wellness • Europe: We provide benefits according to local country norms.* • Europe: • US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. • Future planning 💰 – • Future planning • Europe: We provide pension contributions according to local country norms.* • Europe: • US: 401(k) retirement plan with a 4% employer match. • Financial security 🛡️ – • Financial security • Europe: • US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. • Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. • Career growth • A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! • A passionate team • Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. • Remote-first • Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. • Giving back • AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. • AI enablement 🤖 – • Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. • Transparency • Country-specific details are provided in your contract.