synthesia - Solutions Consultant (Italian Speaking)

• Lead discovery and qualification • Run structured discovery with senior stakeholders to uncover business priorities, workflows, constraints, and success metrics • Challenge vague requests and reframe them into clear, high-impact use cases • Qualify rigorously: assess fit, urgency, stakeholder commitment, and path to value before committing support • Surface adoption, technical, and organizational risks early, before they derail the deal or weaken rollout • Own solution design and technical validation • Translate business needs into clear solution approaches, validation plans, and customer-facing recommendations • Design and run pilots, workshops, demos, and proof points with explicit success criteria and business outcomes • Connect Synthesia capabilities to customer KPIs such as efficiency, engagement, speed, consistency, or cost reduction • Lead technical and business-value conversations that reduce risk, build conviction, and advance the deal • Make value tangible • Deliver demos, workshops, and first-workflow experiences tailored to the customer’s business context • Create assets that make value tangible: demo videos, pilot outputs, solution narratives, and launch plans • Position Synthesia clearly against alternatives and handle objections with commercial credibility • Turn product interest into business conviction by showing where Synthesia fits and why it matters • Drive first value, onboarding, and early adoption • Own the path from signed deal to first live workflow, ensuring customers reach value quickly • Build onboarding that drives behavior change and usage, not just product understanding • Define early success measures, track them tightly, and intervene fast when adoption risk appears • Establish the conditions for repeatable usage, strong champions, and broader rollout • Unlock expansion • Identify additional teams, workflows, and use cases where Synthesia can deliver more value • Define the right starting point and a credible path to broader adoption over time • Partner with Customer Success to ensure strong handoff, continuity of context, and a clear expansion pathway • Stay close to strategic accounts where deeper solutioning is required to unlock adoption and expansion • Build repeatability across the business • Capture reusable solution patterns, validation frameworks, and use-case assets that improve quality at scale • Build the tools and playbooks that make the function more repeatable: demo environments, onboarding plays, and solution libraries • Turn customer insight into structured product, positioning, and go-to-market feedback • Raise the quality of how Synthesia sells, delivers, and scales value across the customer lifecycle • Operate as a true cross-functional leader • Partner with Account Executives on account strategy, qualification, deal progression, and executive messaging • Align with Customer Success on adoption risk, rollout design, and expansion opportunities • Work with Product, Marketing, and Support to improve messaging, solution fit, and customer outcomes • Act as a connective layer across teams, ensuring customer needs are translated into action and business impact