Zócalo Health - Director, CHW Operations - July 2026

• 8+ years of healthcare operations leadership experience • Experience leading Community Health Workers, care coordinators, patient navigators, outreach teams, or other community-based healthcare workforces • Experience building and managing distributed field teams • Strong understanding of Medicaid populations and social determinants of health • Demonstrated success developing frontline leaders and improving operational performance • Excellent communication, coaching, and change management skills • Experience with ECM, Community Supports, CalAIM, or other Medicaid care management programs • Experience working with culturally diverse and historically underserved populations • Multi-state operational experience • Experience scaling community-based healthcare teams during periods of growth • Bilingual Spanish/English strongly preferred • What you can expect from Zócalo Health • Equity compensation package • Comprehensive benefits including medical, dental, and vision • 401k with a 4% match • Flexible PTO policy - take the time you need to recharge • $1,000 home office stipend • We provide the equipment needed for this role. • Opportunity for rapid career progression with plenty of room for personal growth. • You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. • At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. • Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.