taptapsend - Treasury Operations Manager (Francophone Africa)
Requirements
• Credit & Risk Experience: You have meaningful, hands-on exposure to credit or counterparty risk, not as a side note on your CV, but as something you've genuinely owned in volatile, real-world conditions. We are not looking for traditional corporate credit risk profiles; we want someone who has grappled with serious uncertainty. • Emerging Markets Background: You have worked in or closely with emerging markets (particularly in Africa, India, or LatAm) and you understand what it means when partners are challenging, frameworks are fast moving, and the environment is unpredictable. • Fintech or Relevant Industry Experience: A background in fintech, payments, remittances, or risk-focused consulting is strongly preferred. Banking backgrounds are welcome for candidates earlier in their career (~5 years) who have been in the middle of things, not on the sidelines. • A Track Record of Building: We will ask what you personally built, changed, or delivered. We want to hear stories where the answer is clearly "I did this" and not "I supported the team that did this." • French & English Fluency: Fluency in both French and English is a requirement for this role given the nature of our partner relationships in Francophone Africa. • Analytical Rigour: Strong ability to work with financial data and build risk models; comfort with ambiguity and the judgement to act without a perfect brief. • Outgoing & Relationship-Oriented – You enjoy engaging with people, building trust, and fostering meaningful connections. • Execution-Oriented – You thrive in a fast-paced environment, turning ideas into impact. • Mission-Driven – Passionate about fintech-for-good and making a real difference in people's lives. • Highly Organized – Able to manage multiple priorities efficiently in a dynamic startup setting. • Resilient & Gritty – You push through challenges and find creative solutions to complex problems. • TAPTAP VALUES https://www.taptapsend.com/our-values • Propose solutions • Be proactively candid, with yourself and others • Love the particular • Create positive energy • Maybe, even have fun
Responsibilities
• Own Treasury Operations & Risk Management: Take full ownership of treasury operations and credit risk across Francophone Africa corridors, ensuring Taptap Send is taking the right risks at every step. • Assess & Monitor Counterparty Risk: Evaluate and track risk exposure with intermediary financial partners in high-volatility, emerging market environments, and building frameworks suited to real conditions, not textbook ones. • Build & Maintain Risk Frameworks: Design practical, scalable risk processes for corridors where regulatory frameworks move quickly. • Identify & Mitigate Operational Exposures: Surface risks before they become problems and develop concrete mitigations in collaboration with internal teams. • Partner Relationship Management: Maintain strong working relationships with financial partners and institutions across Francophone Africa, acting as a trusted point of contact. • Collaborate Cross-Functionally: Work closely with finance, compliance, legal, and markets teams to support corridor expansion and ensure operational continuity. • Communicate Risk Positions Clearly: Present risk assessments and recommendations to senior stakeholders with clarity and confidence, including the ability to challenge prevailing views when the data warrants it.
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